Jessica Walker
Las Vegas,NV
Summary
Systematic healthcare administrative professional, educated and trained in working with facilities, patients and insurance companies to set up minor procedures and complicated surgeries. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills.
Overview
6
6
years of professional experience
Work History
Surgery Scheduler
The Spine And Brain Institute
Las Vegas, Nevada
10.2019 - Current
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Coordinated with facilities to set up surgeries for 3 Neurosurgeons.
- Educated patients about surgeries and provided treatment plan documentation.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Rehab Technician
ATI Physical Therapy
Henderson, Nevada
10.2017 - 10.2019
- Established collaborative relationships with patients through consistent and meaningful communication.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Assisted in patient care activities such as massages, ultrasounds, hand/arm stretches, and exercises.
- Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Maintained occupational therapy supply inventories by regularly monitoring stock to determine product levels and anticipate supply needs.
Sandwich Artist
Subway
Henderson, Nevada
08.2014 - 12.2015
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
Education
High School Diploma -
Odyssey Charter School
2251 S Jones Blvd, Las Vegas, NV 8914606.2017
Skills
- Administrative Tasks
- Verbal and Written Communication
- Critical Thinking
- Customer Service
- Computer Proficiency
- Handling pressure and tolerating stress
- Time management
- Organizing and planning
- Multi tasker
- Professionalism
References
Michael Seiff
Neurosurgeon
The Spine and Brain Institute
702-460-5333
Drseiff@gmail.com
Audrey Lloyd-Davies
Occupational Therapist
Smith Therapy Partners
702-979-0526
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Surgery Scheduler
The Spine And Brain Institute
10.2019 - Current
Rehab Technician
ATI Physical Therapy
10.2017 - 10.2019
Sandwich Artist
Subway
08.2014 - 12.2015
High School Diploma -
Odyssey Charter School
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