Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wallace

Calhoun,GA

Summary

Analytical and strategic CNA student with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.

Overview

2
2
years of professional experience

Work History

Server

Waffle House
04.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives

Babysitter

Sister
01.2021 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Administered medications, following strict instructions from parents and medical labels.
  • Monitored children's play activities to verify safety.
  • Provided safe transportation to and from school and extracurricular activities.
  • Established and maintained safe play environment for children.

Education

No Degree - CNA

Sonoraville High School
Calhoun, GA
05.2024

Skills

  • Quality Education
  • Good with people
  • Love to help people
  • Empathetic
  • Compassionate
  • Calm under stress
  • Good at communicating
  • Hospitality service expertise

Timeline

Server

Waffle House
04.2023 - Current

Babysitter

Sister
01.2021 - Current

No Degree - CNA

Sonoraville High School

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Jessica Wallace