Jessica Walton
Marietta,USA
Summary
Dedicated Pharmacist skilled in optimizing pharmacy operations and improving patient care through effective medication management and collaboration with healthcare professionals. Successfully trained employees and implemented health education initiatives, resulting in enhanced patient support and safety.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Assistant Pharmacy Manager
Publix
Marietta, USA
01.2016 - 04.2026
- Supervised daily pharmacy operations, ensuring compliance with safety and regulatory standards.
- Conducted comprehensive medication reviews and medication therapy management for optimal patient outcomes.
- Trained and mentored pharmacy technicians on best practices and drug interaction knowledge.
- Managed inventory levels, ordering pharmaceutical supplies to avoid shortages.
- Assisted customers with prescription inquiries and provided detailed medication information.
- Developed training programs for new pharmacy employees to enhance service quality.
- Collaborated with healthcare professionals to improve patient care through effective communication.
- Resolved customer complaints, establishing policies that increased satisfaction and loyalty.
Certified Pharmacy Technician (CPhT)
Walmart
Auburn, USA
05.2007 - 08.2013
- Assisted pharmacists in processing and filling prescriptions accurately for diverse patient needs.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Operated pharmacy software for prescription processing and record keeping.
- Maintained inventory levels to ensure availability of medications and supplies.
Education
Pharmacy (Pharm.D.) -
Mercer University
Atlanta, GA05-2018
Biomedical Sciences (B.S.) -
Auburn University
Auburn, AL08-2012
Skills
- Patient counseling
- Medication reviews
- Dispensing medicines
- Administering vaccines
- Medication oversight
- Prescription verification
- Therapy management
- Insurance billing
- HIPAA compliance
- Policy compliance
- Utilization review
- FDA compliance
- Inventory management
- Inventory control
- Inventory processes
- Pharmacy software
- Workflow optimization
- Utilization review
- Performance metrics analysis
- Staff supervision
- Intern oversight
- Problem solving
- Critical thinking
- Resolving complaints
- Customer service
- Patient service
- Medication safety
- Pharmaceutical compounding
- Performance metrics analysis
- Pharmaceutical compounding
Advanced Pharmacy Practice Experience
- Emergency Medicine - Emory Midtown
- Global Medical Missions - Guatemala
- Advanced Institution - Emory Midtown
- Psychiatry - Georgia Regional Hospital
- Geriatrics - Presbytarian Village
- Ambulatory Care - Emory at Dunwoody Family Medicine
- Internal Medicine - Emory University Hospital
- Advanced Community - Gwinnett Drugs
Certification
- MTM Certification, 01/17, Present
- Licensed Pharmacist
- Basic Life Support (BLS) Provider Certification, 03/26, 03/28
Affiliations
- Volunteer, Good Samaritan Medical Mission
Timeline
Assistant Pharmacy Manager
Publix
01.2016 - 04.2026
Certified Pharmacy Technician (CPhT)
Walmart
05.2007 - 08.2013
Pharmacy (Pharm.D.) -
Mercer University
Biomedical Sciences (B.S.) -
Auburn University