Jessica Waninger
Berlin,NH
Summary
Dynamic professional with a proven track record at Dollar General Store, adept in store operations and influencing skills. Excelled in reducing employee turnover and boosting customer engagement through innovative strategies. Demonstrates exceptional multitasking abilities and a commitment to enhancing team productivity and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Lead Sales Key Holder
Dollar General Store
04.2024 - Current
- Reduced employee turnover through effective hiring strategies, thorough training programs, and strong retention initiatives.
- Streamlined store operations by effectively managing merchandise inventory and optimizing floor layouts.
- Collaborated with management to develop targeted marketing campaigns that increased brand awareness and customer engagement.
- Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
- Boosted team morale and productivity by providing ongoing coaching, feedback, and recognition of achievements.
- Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
Paraprofessional
City Of Berlin
08.2019 - 11.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Parent Partner
The Family Resource Center at Gorham
02.2018 - 09.2020
- Scheduled and attended family and individual meetings to set family goals and achievement plans.
- Utilized experience in child welfare system to better serve parents.
- Implemented evidence-based practices to promote positive parenting skills that enhance child development outcomes.
- Coordinated parent workshops and trainings, increasing parental involvement in their children''s education.
- Coordinated and managed agency referrals to get parents additional resources.
- Developed trusting relationships with parents through consistent communication and empathy, fostering a supportive partnership.
- Conducted home visits to assess family dynamics and provide targeted interventions based on identified needs.
Preschool Teacher
Tri County Cap/ Head Start
03.2015 - 08.2018
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Education
Associate of Science - Early Childhood Education
White Mountains Community College
Berlin, NH05-2020
Certificate - Special Education
White Mountains Community College
Berlin, NH05-2018
Skills
- Store operations
- Technical skills
- Pricing
- Influencing skills
- Loss prevention strategies
- Store recovery processes
- Opening and closing coordination
- Multitasking Abilities
- Product presentation
- Sales floor organization
- Sales expertise
Timeline
Lead Sales Key Holder
Dollar General Store
04.2024 - Current
Paraprofessional
City Of Berlin
08.2019 - 11.2020
Parent Partner
The Family Resource Center at Gorham
02.2018 - 09.2020
Preschool Teacher
Tri County Cap/ Head Start
03.2015 - 08.2018
Associate of Science - Early Childhood Education
White Mountains Community College
Certificate - Special Education
White Mountains Community College
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