Jessica Wardle
St. George,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Inventory Specialist
Intermountain Healthcare
St. George, UT
10.2023 - 08.2024
- Monitored stock levels to ensure availability of products.
- Conducted periodic inventories and physical counts of product supplies.
- Ensured proper storage conditions for all items in the storerooms.
- Utilized barcode scanners to quickly update inventories in the system.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
Procedure Scheduler
Intermountain Healthcare
St. George, UT
11.2022 - 08.2023
- Assisted patients with canceling and rescheduling appointments.
- Followed up with patients and confirmed appointments.
- Routed calls and correspondence to appropriate medical staff.
- Informed patients regarding needed medical tests and procedures.
- Answered phone calls and took messages for staff members.
- Adjusted appointments according to priority and tracked appointment durations.
- Prevented double bookings and set aside appropriate time in between appointments.
- Updated patient information in databases and adhered to confidentiality requirements.
Medical Office Manager
AdvancedENT Sinus Center
Reno, NV
04.2012 - 02.2022
- Started as a Medical Assistant for 4 years, then moved up to Lead Medical Assistant for 3 years and spent the last 3 years as the Office Manager for the practice.
- Managed staff scheduling and set patient scheduling policy.
- Performed data entry and processing into system databases and troubleshot minor computer issues.
- Interviewed, hired and trained medical office teams and conducted performance reviews.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Maintained and managed filing, chart keeping and organizational systems for practice.
- Developed and implemented office policies and procedures while adhering to HIPAA regulations.
- Oversaw digital patient charting, data entry and administrative duties regarding insurance, billing and accounts receivable.
- Developed plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
- Monitored office supplies to replenish needed inventory before depletion.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Education
Associate of Science - Clinical And Administrative Medical Assisting
Career College of Northern Nevada
Sparks, NV04.2012
Skills
- Team Supervision
- Problem-Solving
- Strong Work Ethic
- Attention to Detail
- Decision Making
- Conflict Resolution
- EMR Software
- Patient Registration
- Physician Group Management
- Medical Practice Operations
- Effective Multitasking
- Insurance Eligibility and Verification
- Reception Management
- Complaint Resolution
- Policy Management
- Records and Database Management
Timeline
Inventory Specialist
Intermountain Healthcare
10.2023 - 08.2024
Procedure Scheduler
Intermountain Healthcare
11.2022 - 08.2023
Medical Office Manager
AdvancedENT Sinus Center
04.2012 - 02.2022
Associate of Science - Clinical And Administrative Medical Assisting
Career College of Northern Nevada