Jessica Ware
Chattanooga,Tn
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nutrition Assistant II
Memorial Hospital
Chattanooga, Tn
05.2021 - Current
- Explains basic diet orders and answers questions patients have about their diet
- Prepares and delivers patient meals within the required time frame
- Collect patient food requests that are within the prescribed diet.
- Helped clients select appropriate foods for prescribed diets with help from registered nutritionist.
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
- Supervised food production or service or assisted dietitians or nutritionists in supervision or planning.
- Answered multiple calls per shift to assist with customer questions and concerns.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Team Leader
Captain D’s
Chattanooga, Tn
01.2018 - 01.2019
- Responsible for taking customer orders, keeping the dining room clean and making sure the customer has everything they need when dining
- Counted register sales and made daily deposits.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Key Holder/Lead
Dollar General
Chattanooga, Tn
01.2018 - 01.2019
- Provided leadership support to help run the store while GM was unavailable
- Managed codes, alarms, employee schedules, opened and closed stores, counted safe and made daily deposits to the bank.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Supervised bank deposits and security procedures to support store opening and closing.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
Warehouse worker
Amazon
Chattanooga, Tn
01.2012 - 01.2018
- Receiver responsible for receiving items into the warehouse and sorting items to send to designated areas
- Stower responsible for stowing items received in designated areas for pickers to pick items for customers orders.
Diet Clerk/Cashier
Parkridge Medical Center
Chattanooga, Tn
01.2005 - 01.2011
- Responsible for taking patient meal request, entering diet information, communicating with doctors and nurses about patient meals, delivering trays
- Registers sales on a cash register, itemizing and totaling customer purchases.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Monitored temperatures of prepared food and cold-storage areas.
- Set up trays and food service carts to deliver food to residents.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Educated patients on proper nutrition, dietary restrictions, and healthy eating habits.
Education
TCAT Knoxville
12.2023
Associates of Applied Science Medical Assistant -
Virginia College School of Business And Health
Skills
- Ability to plan, work and coordinate activities to meet meal schedules Able to supervise, instruct, and give on-the-job training to others including performance evaluation Compassionate and able to establish and maintain satisfactory working relationships with subordinates and supervisors Excellent customer service, sales, retail, attention to detail, flexible, friendly, basic math and excel skills
- Verbal and Written Communication
Certification
CDM Certification, expected 5/24
Servsafe Certification, expire 2025
Timeline
Nutrition Assistant II
Memorial Hospital
05.2021 - Current
Team Leader
Captain D’s
01.2018 - 01.2019
Key Holder/Lead
Dollar General
01.2018 - 01.2019
Warehouse worker
Amazon
01.2012 - 01.2018
Diet Clerk/Cashier
Parkridge Medical Center
01.2005 - 01.2011
TCAT Knoxville
Associates of Applied Science Medical Assistant -
Virginia College School of Business And Health