Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Warren

Rockville,CT

Summary

Outgoing and hardworking professional with several years of experience in addressing resident needs, maintaining properties, and driving profit and occupancy success. Skilled business manager with expertise in operational and team leadership. Results-focused and quality-driven approach.

Overview

17
17
years of professional experience

Work History

Assistant Property Manager

Afton Properties
Manchester, CT
08.2023 - Current
  • Supported property manager with tenant acquisition
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Prepared monthly financial reports for review by the property manager.
  • Conducted regular inspections of properties to identify any needed repairs or improvements.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Analyzed complex financial information and reported key findings to management.
  • Managed all aspects of the Accounts Receivable function including cash application and collections activities.
  • Created leasing contracts, collected rent payments, and maintained tenant records.
  • Ensured that all paperwork was completed correctly prior to signing leases.
  • Handled evictions when necessary; prepared documents for court proceedings if needed.
  • Maintained accurate financial records related to rental income and security deposits.

Leasing Professional

Red Tail Residential
Vernon, CT
01.2022 - 08.2023
  • Conducted market research to identify potential tenants and rental rates.
  • Created leasing contracts, collected rent payments, and maintained tenant records.
  • Ensured compliance with all state and local laws regarding fair housing practices.
  • Assisted in the preparation of marketing materials for vacant units.
  • Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
  • Coordinated move-in and move-out procedures including inspections and cleaning services.
  • Facilitated communication between tenants and landlord or property management company.
  • Resolved tenant complaints in a timely manner to maintain positive relationships.

Leasing Professional

Broadmoor
Hamden, CT
07.2021 - 06.2022
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Produced thorough, accurate and timely reports of project activities.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Ensured that all paperwork was completed correctly prior to signing leases.

Owner

Freya, LLC
South Windsor, CT
03.2013 - 03.2022
  • Managed daily operations of business, including hiring and training staff.
  • Negotiated contracts with vendors and suppliers.
  • Maintained relationships with existing clients by providing superior customer service.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Monitored performance of personnel against goals set forth by the company.
  • Participated in meetings with investors regarding financing options for the company.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Emergency Medical Technician

South Windsor Ambulance Corps
South Windsor, CT
04.2008 - 07.2011
  • Assisted in providing medical care to patients with life-threatening conditions and injuries.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.
  • Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Communicated effectively with physicians and hospital personnel regarding patient's condition during transport process.
  • Collaborated with other medical professionals to ensure quality of care for all patients.
  • Assessed the scene of an accident or incident before providing medical assistance.

Education

High School Diploma -

Kennedy High School
Waterbury, CT
07-2000

Skills

  • Telephone and email etiquette
  • Tenant conflict resolution
  • Vacant unit monitoring
  • Payment Collection
  • Policy Enforcement
  • Eviction Management
  • Legal Correspondence
  • Past Due Balance Collections
  • Payment management
  • Property Management
  • Accounting operations

References

References available upon request.

Timeline

Assistant Property Manager

Afton Properties
08.2023 - Current

Leasing Professional

Red Tail Residential
01.2022 - 08.2023

Leasing Professional

Broadmoor
07.2021 - 06.2022

Owner

Freya, LLC
03.2013 - 03.2022

Emergency Medical Technician

South Windsor Ambulance Corps
04.2008 - 07.2011

High School Diploma -

Kennedy High School

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Jessica Warren