Jessica Warren
Orange Park
Summary
Dedicated professional skilled in eco-friendly cleaning, time management, and client communication. Proven ability to enhance quality control and maintain strong customer relationships.
Overview
9
9
years of professional experience
Work History
House Cleaner
Molly Maid
Orange Park
01.2026 - Current
- Cleaned residential spaces using eco-friendly products and efficient techniques.
- Organized cleaning supplies and equipment to enhance workflow and accessibility.
- Utilized detailed checklists to guarantee thorough cleaning of all areas.
- Communicated effectively with clients to address specific cleaning needs.
- Trained new staff on company standards and cleaning procedures.
- Managed time efficiently to complete multiple jobs within scheduled hours.
- Adhered to safety protocols while handling cleaning chemicals and equipment to ensure a safe working environment.
- Fostered positive client relationships through attentive service and professionalism.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Utilized proper chemicals and cleaning materials at optimal dilution to clean specific surfaces.
- Operated in-house and portable vacuums to remove dust and debris from hardwood floors, carpets and upholstery.
- Transported trash bags to designated outdoor receptacles for disposal.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Polished metal fixtures in kitchen and bathroom areas.
- Checked supplies inventory regularly to ensure adequate levels are available at all times.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Exercised extreme caution when cleaning historic homes with original wood and sensitive surface materials.
- Operated industrial cleaning equipment safely in accordance with manufacturer's instructions.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Owner
Warren's First Coast Exteriors
Middleburg
05.2021 - 01.2026
- Managed daily operations of exterior home improvement services.
- Supervised a team of skilled contractors and laborers.
- Developed and maintained strong client relationships for project success.
- Coordinated project schedules, ensuring timely installation completion.
- Oversaw financial management, including budgeting and expense tracking.
- Implemented quality control measures to uphold high service standards.
- Conducted market research to identify new service offerings and trends.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Developed strategic plans, driving profitability and operational efficiency.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Reviewed legal documents related to business operations.
- Negotiated vendor contracts, achieving optimal product pricing and enhancing profit margins.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Developed policies and procedures for the organization.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Hosted special events to boost brand awareness and increase community engagement.
- Collaborated with other owners on joint ventures and shared resources.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Executed performance reviews to encourage improved productivity for team members.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored progress by establishing plans, budgets and measuring results.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Accounting Assistant
Tech X
Jacksonville
02.2017 - 03.2019
- Processed invoices and expense reports for timely vendor payments.
- Maintained accurate financial records using accounting software systems.
- Assisted in preparation of monthly financial statements and reports to support management decision-making.
- Reconciled bank statements to ensure accuracy of financial data.
- Supported audits by organizing documentation and providing requested information.
- Collaborated with team members to streamline accounting processes, enhancing overall departmental efficiency.
- Managed filing system for financial documents to improve accessibility.
- Assisted with accounts receivable activities such as invoicing, collections, and deposits.
- Managed daily bookkeeping functions, ensuring accuracy in accounts receivable, accounts payable, banking reconciliations, and disbursements.
- Maintained the general ledger system to ensure accurate recording of all transactions.
- Received payments from customers via cash, check and credit cards to pay company invoices.
- Answered questions from customers regarding their billing or payment status.
- Prepared daily cash flow statements for management review.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Produced reliable reports by checking financial statements for accuracy.
- Coded invoices to maintain organized and accurate records.
- Checked figures and postings for correct entry and proper codes.
- Processed journal entries for accruals, amortization and other adjustments.
- Provided support to upper management with special projects related to finance or accounting processes.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Streamlined transactions using automation systems to process payments and invoices.
- Developed procedures for more efficient workflow in accounting department.
- Maintained accurate financial records and documentation in compliance with company policies.
- Analyzed financial statements to identify discrepancies and resolve issues.
- Analyzed financial statements to identify trends and make recommendations for improvement.
- Monitored and recorded company expenses, ensuring adherence to budget guidelines.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Education
Some College (No Degree) - Associates Degree
St. Johns Community College
Orange Park, FLSkills
- Sustainable cleaning
- Quality control
- Supply organization
- Time management
- Client relations
- Customer relationship management
Timeline
House Cleaner
Molly Maid
01.2026 - Current
Owner
Warren's First Coast Exteriors
05.2021 - 01.2026
Accounting Assistant
Tech X
02.2017 - 03.2019
Some College (No Degree) - Associates Degree
St. Johns Community College