Jessica Warrick
East Haven,CT
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
18
18
years of professional experience
Work History
Medical Receptionist
Connecticut Orthopaedics Sports Therapy Rehab
Branford, CT
09.2020 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Processed referrals for specialist care when requested by physicians or patients.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
Business Development Manager
Branhaven Jeep
Branford, CT
02.2018 - 05.2020
- Maintained a database of existing customers and prospective leads.
- Analyzed customer feedback to identify areas for improvement in products and services offered.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Resolved customer complaints regarding sales and service.
Repossession Specialist
Resolvion
Shelton, CT
04.2013 - 12.2017
- Verified accuracy of all records related to repossessions and lien releases.
- Maintained detailed reports of repossession activities for compliance purposes.
- Organized and managed databases containing information about debtors, creditors, loans.
- Completed other administrative tasks related to the repo process such as filing documents, responding to emails.
Key Carrier
TJ Maxx, TJX Companies
North Haven, CT
06.2006 - 02.2013
- Maintained accurate cash drawer by counting cash, checks and credit cards.
- Processed sales transactions quickly and accurately while maintaining proper security of all monies and media at the registers.
- Performed inventory counts as required by management team.
- Balanced end-of-day deposits using bank deposit slips in accordance with company procedures.
- Assisted other departments as needed with stocking shelves, cleaning up spills or assisting customers.
- Followed opening and closing procedures as outlined by the manager.
Education
High School Diploma -
East Haven High School
East Haven06-2005
Some College (No Degree) - Liberal Arts And Sciences
Southern Connecticut State University
New Haven, CTSkills
- Payment Collection
- Insurance Verification
- Medical office administration
- HIPAA Compliance
- Appointment Scheduling
- Referral Verification
- Front Desk Operations
Timeline
Medical Receptionist
Connecticut Orthopaedics Sports Therapy Rehab
09.2020 - Current
Business Development Manager
Branhaven Jeep
02.2018 - 05.2020
Repossession Specialist
Resolvion
04.2013 - 12.2017
Key Carrier
TJ Maxx, TJX Companies
06.2006 - 02.2013
High School Diploma -
East Haven High School
Some College (No Degree) - Liberal Arts And Sciences
Southern Connecticut State University
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