Jessica Washington
Palm Bay
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Consultant
Inspire Strategies
Palm Bay, FL
02.2026 - Current
- Analyze client needs to develop tailored strategic solutions for business challenges.
- Conduct needs assessments in target communities, informing program design and implementation strategies.
- Identify potential sources of funding through grant research efforts while assisting in proposal writing tasks.
- Develop and maintain project schedules, ensuring timely completion of deliverables.
Compliance Program Manager
Grace For H.O.P.E.
Tampa, FL
03.2024 - Current
- Develop and implement compliance training programs for a team of 12 to ensure regulatory adherence.
- Maintain a 96% compliance rating by conducting regular audits to assess compliance with internal policies and external regulations.
- Analyze project data to identify areas for process improvement and optimization.
- Conducted thorough assessments and prepared reports using MS Excel to ensure senior leadership received reliable data for strategic decisions.
Primary Care Social Worker
Department of Veterans Affairs
Melbourne, FL
09.2023 - 10.2025
- Managed 32-case portfolio within a data-driven task force addressing systemic food and housing insecurity; achieved a 60% improvement for assigned participants through rigorous intake analysis and follow-up tracking.
- Led project planning and execution to ensure timely delivery of objectives.
- Coordinated stakeholder communication to keep all parties informed of progress.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
School Social Worker
Hillsborough County Public Schools
Tampa, FL
07.2023 - 09.2023
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
Child Welfare Case Manager
Children's Network of Hillsborough County
Tampa, FL
12.2022 - 07.2023
- Reduced caseload backlog by efficiently managing workload and prioritizing high-risk cases for immediate attention.
- Fostered strong partnerships with local agencies to enhance service delivery and better serve the needs of families in crisis.
- Prevented child maltreatment recurrences by effectively identifying risk factors and implementing evidence-based prevention strategies in collaboration with clients and service providers.
Employment Specialist
Goodwill Industries-Big Bend, Inc.
Tallahassee, FL
02.2022 - 12.2022
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
Education
Master of Science - Social Work
Florida Agricultural And Mechanical University
Tallahassee, FL05-2022
Bachelor of Science - Social Work
Florida Agricultural And Mechanical University
Tallahassee, FL05-2021
Skills
- Problem-solving
- Client relationships
- MS office, Electronic Record System
- Strategic planning
- Analysis & evaluation
- Process improvement
- Research and development
- Multidisciplinary team collaboration
- Risk assessment
- Data collection and management
- Project tracking
- Document management
Certification
- Google Project Management Professional Certificate- In Progress
Timeline
Consultant
Inspire Strategies
02.2026 - Current
Compliance Program Manager
Grace For H.O.P.E.
03.2024 - Current
Primary Care Social Worker
Department of Veterans Affairs
09.2023 - 10.2025
School Social Worker
Hillsborough County Public Schools
07.2023 - 09.2023
Child Welfare Case Manager
Children's Network of Hillsborough County
12.2022 - 07.2023
Employment Specialist
Goodwill Industries-Big Bend, Inc.
02.2022 - 12.2022
Master of Science - Social Work
Florida Agricultural And Mechanical University
Bachelor of Science - Social Work
Florida Agricultural And Mechanical University