Resourceful professional in law enforcement known for high productivity and efficient task completion. Skilled in risk assessment, regulatory compliance, and documentation accuracy. Excel at communication, problem-solving, and teamwork to achieve goals in high-pressure environments.
Overview
26
26
years of professional experience
Work History
Immigration Officer
USCIS, U.S. Citizenship Immigration Service
Houston, Texas
07.2023 - Current
Investigated potential fraud cases involving false claims made by individuals seeking to enter the U.S. illegally.
Analyzed complicated cases involving multiple countries or jurisdictions requiring extensive research into respective policies and procedures.
Reviewed and visas, passports and immigration applications to verify adherence to requirements.
Conducted interviews with applicants to assess their eligibility for entry into the United States.
Attended hearings before an Immigration Judge representing government interests while presenting evidence relating to removal proceedings against aliens living in the U.S. illegally.
Interpreted applicable statutes, executive orders, regulations, policies and procedures related to immigration law.
SENIOR HUMAN RESOURCES GENERALIST
Department of Commerce (Census)
Buffalo, New York
09.2018 - 09.2022
Full cycle life recruitment of personnel
Managed the diversity and inclusion branch of our agency
Participating in numerous trainings to develop leadership skills
Evaluated and revised external processes to reduce cost and increase efficiency
Developed and built pipeline for open positions through sourcing and recruiting both passive and active candidates
Handled EEOC claims, worker's compensation claims, and unemployment claims and hearings
Administered employee benefits and worked with providers to facilitate accurate and updated information
Conducted enrollment meetings and advised personnel on eligibility, application and conditions of benefit programs
Oversaw preparation of new hire paperwork and managed on-boarding process
Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns
Provided management with information and training related to interviewing, performance appraisals, counseling techniques and documentation of performance issues
Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
Interpreted and explained human resources policies, procedures, laws, standards, and regulations
Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act (ADA)
Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals
HUMAN RESOURCE MANAGER
Department of Interior (USFWS)
Basom, New York
10.2011 - 10.2018
Managed employee lifecycle processes by handling onboarding, employee performance and discipline tasks
Maintained records and compiled statistical reports concerning personnel-related data such as hires, transfers, performance appraisals and absenteeism rates
Prepared and followed budgets for personnel operations
Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
HUMAN RESOURCE MANAGER
Department of Homeland Security (USCIS)
Buffalo, New York
02.2009 - 10.2011
Due to Federal Budget Sequestration, office was downsized significantly
Full cycle life recruitment of personnel
Managed human resource aspects of department including hiring, retention, terminations, and recruitment
Trained new employees and walked them through a thorough orientation process
Initiate security clearance checks in accordance with all applicable DHS/USCIS laws and policies
Oversaw evaluation, classification and rating of occupations and job positions
Advised managers on organizational policy matters, such as equal employment opportunity and sexual harassment and recommended needed changes
HUMAN RESOURCE MANAGER
Internal Revenue Service
Cheektowaga, New York
10.1998 - 02.2009
Full cycle life recruitment of personnel
Trained and developed new hire employees
Developed training materials and administered relevant training to new employees
Engaged in large networking events to recruit potential employees
Utilized social media to recruit and promote IRS vacancies
Developed organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives
Implemented human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations
Managed human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change
Education
BACHELORS IN BUSINESS ADMINISTRATION - HUMAN RESOURCES AND MARKETING
Columbia Southern University
Orange Beach, ALABAMA
01.2018
ASSOCIATE IN BUSINESS ADMINISTRATION - HUMAN RESOURCES AND MARKETING
Columbia Southern University
Orange Beach, ALABAMA, US
Skills
Employee Relations
Customer Service
PeopleSoft
Change Management
ATS
Project Management
File And Records Management
Staff Development
Personnel Engagement
Talent Management
Performance Management
New Employee Orientation
Compensation And Benefits
Payroll Processing
Americans With Disabilities Act (ADA)
Employment Law Knowledge
Termination Procedures
ADP Workforce Now
Policy Implementation
FMLA Comprehension
Interviewing Expertise
In-Depth Knowledge Of HR Compliance
Diversity Programs
Analytical And Critical Thinking
Microsoft Office
Mentoring
Offboarding
Boolean
Cultural awareness
Background checks
Interview techniques
Immigration interviews
Adaptability
Time management
Attention to detail
Timeline
Immigration Officer
USCIS, U.S. Citizenship Immigration Service
07.2023 - Current
SENIOR HUMAN RESOURCES GENERALIST
Department of Commerce (Census)
09.2018 - 09.2022
HUMAN RESOURCE MANAGER
Department of Interior (USFWS)
10.2011 - 10.2018
HUMAN RESOURCE MANAGER
Department of Homeland Security (USCIS)
02.2009 - 10.2011
HUMAN RESOURCE MANAGER
Internal Revenue Service
10.1998 - 02.2009
BACHELORS IN BUSINESS ADMINISTRATION - HUMAN RESOURCES AND MARKETING
Columbia Southern University
ASSOCIATE IN BUSINESS ADMINISTRATION - HUMAN RESOURCES AND MARKETING