JESSICA WEBB
Livingston,United States
Summary
Diligent Registered Nurse with extensive experience in managing patient care. Proven ability to handle complex cases and ensure patient comfort and safety. Demonstrates expertise in intravenous catheter placement and patient education for IV medications, including but not limited to Immunoglobulin therapy and chemotherapy. Known for reliability in team settings and flexibility with changing needs. Strong focus on patient safety, effective communication, and compassionate care.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Infusion Nurse
Naven Health
11.2021 - Current
- Administered complex medication regimens and monitored patient responses to treatments.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Educated patients and families on home infusion therapies and self-administration techniques.
- Evaluated patient progress, adjusting care plans based on clinical assessments and feedback.
- Maintained comprehensive documentation of patient assessments, interventions, and outcomes for compliance purposes.
- Educated patients and families on infusion therapies, equipment usage, and self-care techniques for better treatment adherence.
- Increased patient satisfaction by delivering high-quality nursing care tailored to their unique needs and preferences.
- Performed venous access device care and maintenance for patients, ensuring proper function and minimizing risk of infection.
- Obtained Immunoglobulin Nurse Certification
Insurance Producer
Independent, Multiple Carriers
04.2018 - 12.2021
- Developed tailored insurance solutions to meet diverse client needs.
- Cultivated strong relationships with clients, enhancing retention and satisfaction.
- Conducted thorough risk assessments to determine appropriate coverage levels.
- Collaborated with multiple carriers to optimize policy offerings and pricing strategies.
- Streamlined workflow processes, improving efficiency in policy management operations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Registered Nurse
Overton County Health and Rehab
08.2019 - 09.2020
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health conditions, treatment plans, and preventative measures.
- Supervised nursing staff, fostering a collaborative environment for improved patient outcomes.
- Streamlined documentation processes, improving accuracy and efficiency in patient record-keeping.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Registered Nurse- Nurse Navigator
Cumberland Medical Center, Breast Center and Cancer Center
05.2018 - 12.2018
- Administered patient care and support within oncology and breast health settings.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Educated patients on treatment options, side effects, and self-care strategies.
- Streamlined workflow processes, improving efficiency in patient management systems.
- Advocated for patients' needs during treatment planning and follow-up care.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Registered Nurse- Staff Nurse to Patient Care Manager
Caris Healthcare
09.2016 - 10.2017
- Monitored patient vital signs, documenting changes and reporting concerns to healthcare team.
- Collaborated with multidisciplinary teams to develop patient-centered care strategies and improve outcomes.
- Educated patients and families on disease management, medication adherence, and post-discharge care plans.
- Implemented evidence-based practices that enhanced patient safety and quality of care delivery.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Led cross-functional teams to streamline operations and enhance productivity.
- Developed and implemented strategic plans to improve efficiency and reduce costs.
- Analyzed operational data to identify trends and drive informed decision-making.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Registered Nurse/Teacher
Tennessee College of Applied Science at Livingston
01.2017 - 05.2017
- Developed and implemented nursing curriculum aligned with industry standards and student needs.
- Facilitated interactive workshops to enhance clinical skills and promote best practices among nursing students.
- Mentored and assessed nursing students, providing constructive feedback to improve their competencies.
- Collaborated with faculty to evaluate educational programs, ensuring continuous improvement in teaching methodologies.
- Organized simulation-based training sessions, enhancing practical skills in real-world scenarios for students.
- Led initiatives for accreditation processes, ensuring compliance with regulatory standards in nursing education.
- Utilized technology in the classroom to enhance student learning experiences, incorporating multimedia presentations, online resources, and interactive assessment tools into lesson plans.
- Evaluated students'' clinical performance using objective assessments, providing constructive feedback to foster growth and improvement in practice.
- Established partnerships with community organizations to provide valuable service-learning opportunities for nursing students, connecting classroom theory with real-world practice.
- Promoted a culture of lifelong learning among nursing students by emphasizing the importance of staying current in their knowledge base and continuously seeking professional development opportunities.
Registered Nurse- Chemotherapy Infusion Nurse
Tennessee Oncology
09.2015 - 09.2016
- Administered patient care, including medication management and vital signs monitoring.
- Collaborated with interdisciplinary teams to develop individualized treatment plans.
- Educated patients and families on diagnoses, treatment options, and self-care strategies.
- Implemented quality improvement initiatives to enhance patient safety and satisfaction.
- Mentored new nursing staff in clinical procedures and best practices.
- Led training sessions on advanced nursing techniques and oncology protocols.
- Streamlined patient documentation processes to improve workflow efficiency.
- Advocated for patient needs within multidisciplinary team discussions to ensure optimal care delivery.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
Registered Nurse/ Case Manager
Livingston Regional Hospital
01.2015 - 09.2015
- Coordinated patient care plans to enhance health outcomes and ensure compliance with treatment protocols.
- Collaborated with interdisciplinary teams to streamline communication and improve patient satisfaction metrics.
- Monitored and evaluated patient progress, adjusting care plans as necessary for optimal recovery.
- Educated patients and families on disease management, medication usage, and preventative health strategies.
- Implemented quality improvement initiatives that enhanced nursing practices and reduced readmission rates.
- Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Participated in on-call rotations to deliver after-hours care.
- Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
- Responded promptly and professionally to patient questions and concerns.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
RN- Chemotherapy Infusion Nurse
Cookeville Regional Medical Center
08.2008 - 01.2015
- Provided direct patient care, including administering medications and monitoring vital signs.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management and post-discharge care strategies.
- Mentored junior nursing staff, fostering professional development and adherence to best practices.
- Managed acute patient conditions in high-pressure environments, ensuring timely interventions.
- Implemented evidence-based protocols to enhance patient safety and quality of care standards.
- Led initiatives to streamline workflow processes, resulting in improved efficiency within the unit.
- Conducted ongoing assessments of patient progress, adjusting care plans based on evolving needs.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Administer chemotherapy infusions and monitor patients for adverse reactions.
- Educate patients and families on treatment protocols, side effects, and self-care strategies.
- Participate in quality assurance initiatives to uphold high standards of care delivery.
- Manage Laboratory Equipment and Employee education of equipment. Complete State Required CLIA inspections.
- Completed Chemotherapy Certification and ONS Oncology Certification.
- Mosaiq Computer Systems Super-User- assisted in creating oncology charting programs.
Education
Associate of Science - Nursing
Excelsior University
New York, New York, United States02.2008
Diploma - Practical Nursing
Tennessee Technology Center At Livingston
Livingston, TN, United States03.2004
High School Diploma - General
Livingston Academy
Livingston, TN, United States05.2000
Skills
- Patient care coordination, education, and implementation
- Support and education with compassion
- Vascular access devices
- Intravenous therapy including chemotherapy and immunoglobulin
- Electronic medical records, prior Super-User
- Clinical decision making and critical thinking
- Teamwork, collaboration, and fostering a learning environment for junior staff members
- Time management, reliable, and multi- tasking
- Attention to detail
- Excellent communication
Certification
- Immunoglobulin Certified Nurse from Immunoglobulin National Society- 2023-present
- Registered Nurse, Associate Degree of Nursing from Excelsior University- 2008-present
- Health and Life Insurance License 2018-2022
- Oncology Certified Nurse through Oncology Nursing Society-2011-2019
- Chemotherapy Certification through Oncology Nursing Society- 2008-2018
- Pharmacy Technician- through the state of Tennessee- 2012-2016
- Licensed Practical Nurse from Tennessee Technology Center at Livingston- 2004-2008
- Certified Nursing Assistant from Overton County Nursing Home- 1999-2004
- High School Diploma from Livingston Academy-2000
Timeline
Infusion Nurse
Naven Health
11.2021 - Current
Registered Nurse
Overton County Health and Rehab
08.2019 - 09.2020
Registered Nurse- Nurse Navigator
Cumberland Medical Center, Breast Center and Cancer Center
05.2018 - 12.2018
Insurance Producer
Independent, Multiple Carriers
04.2018 - 12.2021
Registered Nurse/Teacher
Tennessee College of Applied Science at Livingston
01.2017 - 05.2017
Registered Nurse- Staff Nurse to Patient Care Manager
Caris Healthcare
09.2016 - 10.2017
Registered Nurse- Chemotherapy Infusion Nurse
Tennessee Oncology
09.2015 - 09.2016
Registered Nurse/ Case Manager
Livingston Regional Hospital
01.2015 - 09.2015
RN- Chemotherapy Infusion Nurse
Cookeville Regional Medical Center
08.2008 - 01.2015
Associate of Science - Nursing
Excelsior University
Diploma - Practical Nursing
Tennessee Technology Center At Livingston
High School Diploma - General
Livingston Academy