Jessica Weeks

Assisted providers by addressing their needs effectively.

-manage , schedule and confirm appointments for patients

Addressed patient concerns efficiently while working remotely.

• Maintained current and accurate medical records for patients.
• Checked patient insurance, demographic, and health history to keep information current.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Responded to correspondence from insurance companies to verify patient's coverage.
• Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
• Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Called patients with scheduling and also to help assist with any needs patients had along with working with other providers for referrals
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• Performed medical records management, including filing, organizing and scanning documents.
• Collected and documented patient medical information such as blood pressure and weight.
• Called and faxed pharmacies to submit prescriptions and refills.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Taught patients about medications, procedures, and care plan instructions.