Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wells

Birmingham,AL

Summary

Experienced and reliable owner operator and driver with work experience at a number of well-established companies. Offering exceptional skills in route planning gained during 6 years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores. Effective courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

7
7
years of professional experience

Work History

Medical Courier

All-Med Express
08.2020 - Current
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Tracked delivery status and updated customers for expected delivery time.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Communicated with dispatch and customers for accurate delivery information.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Obtained signatures for delivery documents and packages.
  • Delivered packages to customer doorsteps and business offices.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Company Driver

FedEx
10.2019 - 12.2022
  • Loaded and unloaded trucks with product for delivery.
  • Completed and submitted all required product tracking paperwork.
  • Maintained exterior and interior cleanliness of company vehicles.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Performed daily vehicle inspections before and after trips.
  • Researched and adhered to planned highly efficient routes to optimize schedules.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Maintained impeccable driving record and history of zero incidents.
  • Conducted efficient cargo transfers to maintain route schedules.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Auto Parts Delivery Driver

Pace/Advanced Auto
06.2017 - 06.2020
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Kept detailed records of deliveries and money received from customers.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Fostered positive working relationships with regular customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Education

Bachelor of Science - Psychology

University of Alabama At Birmingham
Birmingham, AL
12.2023

Skills

  • Solid familiarity with all DOT (Department of Transportation) rules and regulations
  • Good ability to consistently lift objects weighing up to 60 pounds
  • High ability to climb tanker ladders and work at elevated heights
  • Excellent driving history
  • Superior written and oral communication skills
  • Ability to complete required reports and other documentation fully and accurately
  • Handling Pharmaceutical Materials
  • Route Planning
  • Valid Driver's License
  • HIPAA Compliance
  • Excellent Driving Skills
  • Dispatch
  • Item Tracking
  • Vehicle Loading
  • Local Routes
  • Returns Pickup
  • Item Sorting
  • Package Pickup and Delivery
  • Clerical Support
  • Dispatch Communication
  • Cargo Handling
  • Mileage Tracking
  • DOT Compliance
  • GPS Navigation
  • Order Verification
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Route Logs
  • Auto Delivery

Timeline

Medical Courier

All-Med Express
08.2020 - Current

Company Driver

FedEx
10.2019 - 12.2022

Auto Parts Delivery Driver

Pace/Advanced Auto
06.2017 - 06.2020

Bachelor of Science - Psychology

University of Alabama At Birmingham

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Jessica Wells