Jessica Wells
Amsterdam,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated, ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
14
14
years of professional experience
Work History
Deputy Clerk
Town of Florida Town Clerks office
AMSTERDAM, New York
02.2015 - 12.2015
- Assisted in preparing and maintaining official records, documents, and reports.
- Managed the front desk reception area; answered telephone calls.
- Performed data entry tasks into computer systems using MS Office Suite.
- Compiled data to be used in budget preparation and forecasting.
- Responded to inquiries from citizens regarding city services or regulations.
- Processed applications for permits, licenses, and other government forms.
- Ensured that all financial transactions were properly recorded and reported.
- Greeted visitors; provided information regarding city services or operations.
- Organized and maintained filing systems for confidential documents.
- Processed customer payments accurately and efficiently.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Answered phones in a courteous manner while providing excellent customer service.
Edition Design
The Daily Gazette
Schenectady, NY
07.2005 - 10.2012
- Managed multiple projects simultaneously while meeting tight deadlines.
- Prepared digital files for print production according to industry standards.
- Ensured that all aspects of a project are completed on time and within budget.
- Resolved any issues that arise during the course of a project's lifecycle.
- Identified areas where additional resources may be needed in order to meet deadlines or improve quality standards.
- Facilitated communication among internal staff regarding design requirements and updates.
- Collaborated with writers, editors, designers, photographers, illustrators, and other professionals to create high-quality content.
- Reviewed layout designs for accuracy, consistency, readability, and aesthetic appeal.
- Worked closely with publishing team members to meet deadlines.
- Generated digital image files for use in digital and traditional printing.
- Planned page layouts with editors
- Oversaw layout design and worked with production team members to complete daily and weekly content schedules.
- Edited digital images lightly or with advanced techniques to create desired effects.
- Prioritized tasks to meet tight deadlines in fast-paced environment.
Manager or Photo Lab
Kodak Qualex
Saratoga Springs, New York
02.2003 - 05.2008
- Developed promotional materials for products offered by the photo lab.
- Recruited, interviewed, and hired new staff members when needed.
- Implemented an online ordering system for customers to place their orders remotely.
- Resolved customer complaints regarding quality or service issues related to photos or orders.
- Audited employee time cards weekly to ensure accuracy of hours worked in the photo lab.
- Monitored inventory of supplies for the photo lab and placed orders when necessary.
- Managed a team of 2-3 employees in the photo lab and provided guidance on job duties.
- Performed daily maintenance checks on equipment to ensure proper functioning of all machines.
- Maintained records of customer transactions, including payment information, order details, and any special requests made by customers.
- Trained new hires on proper use of equipment and safety protocols.
- Enforced safety protocols within the facility while ensuring that all employees followed safety guidelines.
- Created and implemented procedures to ensure consistent quality in all photos produced by the lab.
- Assisted customers with photo orders, including prints and digital copies.
- Optimized workflow processes to increase efficiency within the lab environment.
- Trained new staff members on how to use the equipment and software used in the lab.
- Ensured compliance with all relevant regulations related to operating a photo lab.
- Ensured that all equipment was properly maintained and calibrated for optimal performance at all times.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Implemented effective policies and procedures for operations.
- Fostered a positive work environment to retain top talent.
Prepress Technician
The News-Press
Fort Myers, FL
11.2001 - 06.2003
Qualex
- Resolved technical issues with pre-press equipment and supplies.
- Compiled files according to industry standards for output on platesetter or pressroom devices.
- Ran tests on proofing systems to ensure accuracy of colors printed.
- Edited images using Photoshop, Illustrator, and InDesign software.
- Coordinated with other departments to ensure timely delivery of projects.
- Provided support to other technicians when needed.
- Prepared films, plates, and proofs according to customer instructions.
- Performed quality control checks to ensure accuracy of artwork prior to print production.
- Maintained a clean work environment by following company policies and procedures.
- Troubleshot any problems that arose during the pre-press process.
- Ensured compliance with safety regulations while operating pre-press equipment.
- Analyzed and solved digital file issues and software and hardware challenges associated with prepress and printing.
- Selected printing format and layout, prepared text and images for final print run and set up presses.
- Set scanners to specific color densities, sizes, screen rulings and exposure adjustments using keyboards and computers.
- Managed prepress workflow, ensuring timely and accurate production.
- Operated computer-to-plate systems for efficient image processing.
- Conducted color correction on digital files for print accuracy.
- Performed quality control checks on printed materials.
- Coordinated with team members to achieve project deadlines.
- Assisted in troubleshooting technical issues in prepress department.
- Prepared digital files for offset and digital press runs.
- Prioritize multiple projects simultaneously while meeting the strictest deadlines.
Education
Associate of Applied Science - Photography And Fine Arts
The Sage Colleges
Albany, NY04-2000
High School Diploma -
Walton High School
Walton, NY06-1998
Bachelor of Science - Psychology, Concentration in Mental Health
Southern New Hampshire University
Hooksett, NHSkills
- Database entry
- Bookkeeping
- Administrative Support
- Telephone Etiquette
- Operations Support
- Handling payments
- Administrative tasks
- Document Management
- Processing mail
- Operations Management
- Staff Management
- Time Management
- Schedule Preparation
- Team Leadership
- Customer Relationship Management (CRM)
- Deadline Management
- Organizational abilities
- Professional Demeanor
- Layout and design expertise
- Problem-Solving
- Photography
- Color Correction
- Adaptability and Flexibility
- Interpersonal Communication
- Equipment Operation
- Multitasking
- Attention to Detail
- Reliability
- Active Listening
- Image file editing
Affiliations
- Volunteer work at Wilkinson Residential
- Active with various Church Activities
References
References available upon request.
Timeline
Deputy Clerk
Town of Florida Town Clerks office
02.2015 - 12.2015
Edition Design
The Daily Gazette
07.2005 - 10.2012
Manager or Photo Lab
Kodak Qualex
02.2003 - 05.2008
Prepress Technician
The News-Press
11.2001 - 06.2003
Associate of Applied Science - Photography And Fine Arts
The Sage Colleges
High School Diploma -
Walton High School
Bachelor of Science - Psychology, Concentration in Mental Health
Southern New Hampshire University
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