Jessica Wells
Ripley ,TN
Summary
Dynamic Front End Store Manager at Walmart with a proven track record in operational efficiency and employee engagement. Skilled in scheduling and staff training, I successfully led a team of over 100 associates, enhancing customer service and driving sales through effective promotional strategies. Committed to fostering a collaborative and motivated work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front End Store Manager
Walmart
09.2010 - Current
My job is to make sure that the store is running properly and that we have enough associates to assist our customers. As a Front End Manager I am required to keep up with the financial services in the store as well as , staffing , cleanliness of the store and the customer experience while shopping.My responsibilities are to be friendly along with begin a great communicator to assist my current and former associates and customers to. I am in charge of the hiring , scheduling, and planning of different areas in the facility. I have experience in managing more then 100 plus associates along with supervisors and running a business.
Education
High School Diploma - Business
Ripley High School
Ripley, TNCertification
Adult CPR/AED
National Registry of Food Safety Professionals
CERTIFIED FOOD SAFETY MANAGER
Skills
- Store layout planning
- Scheduling coordination
- Promotional strategies
- Employee engagement
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Customer service management
- Relationship building
- Operational efficiency
- Staff training/development
- Team building
- Task prioritization
- Self motivation
- Employee motivation
- Interpersonal skills
- Customer relationship management
- Analytical thinking
- Conflict resolution
- Recruitment and hiring
- Goal setting
- Inventory tracking and management
- Staff management
- Scheduling
- Hiring and onboarding
- Time management abilities
- Delegating work
- Written communication
Timeline
Front End Store Manager
Walmart
09.2010 - Current
High School Diploma - Business
Ripley High School
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