Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Jessica Welsh

Summary

Culturally adept professional with experience in Japan, the USA, South Africa, and Qatar, enhancing communication and cross-cultural skills.

Proven leadership in team formation and project management, consistently exceeding performance expectations. Successfully created and executed a large corporate fundraising event, demonstrating strong organizational capabilities.

Overview

1
1
year of professional experience

Work History

Cabin Crew

Qatar Airways
Doha
02.2024 - Current
  • Ensure the safety and comfort of all passengers and fellow crew members by providing exceptional customer service.
  • Respond promptly and professionally to customer complaints, utilizing problem-solving skills and conflict resolution techniques.
  • Complete security and safety searches according to local and international aviation regulations.
  • Assist with in-flight emergencies, providing first aid if necessary.
  • Pursue continuous education on training, safety protocols, procedures, and policies.

Education

Bachelor of Arts - Global Studies

University of California, Berkeley
Berkeley, CA
03-2023

Skills

  • Customer service
  • Multitask
  • Conflict resolution
  • Leadership & team formation
  • Project management
  • Technical writing & editing
  • Large data set research and interpretation
  • Microsoft Office (Word, Excel, PowerPoint)
  • Google Drive (Docs, Sheets, Slides)

Languages

Japanese
First Language
Spanish
Beginner (A1)
A1

Affiliations

- Division Chief Editor: Sycamore Institute (Foreign Policy and National Security Think Tank)

● Edited policy and research articles while serving as project manager for the Human Security Division, ensuring content quality, timely delivery, and cross-team coordination

- Fellow: Climate Emergency Mobilization Task Force (Coalition of elected officials, NGOs, and environmental activists tackling climate issues)

● Researching how each city in Alameda County is taking action on climate-related issues

● Developed a comprehensive scorecard to evaluate findings and presented results through online platforms to engage stakeholders and inform the public

● Interviewed 100+ community members to assess their knowledge, perceptions, and concerns related to climate change, informing outreach and education strategies

- Intern: Ikhaya le Langa, Cape Town, South Africa (Not-for-profit driving policies and investments to create a more resilient, equitable community)

● Contributed to community development initiatives in the Langa Quarter township, supporting local empowerment and sustainable growth projects

● Organized and led a team of 150 volunteers for a Mandela Day event, successfully coordinating the preparation and distribution of meals for 1,500 community members

- Research Apprentice: (University of California, Berkeley, Professor Gabriel Lenz - Research focus: Jim Crow era homicide)

- Student Ambassador: (Diablo Valley College; Community College with a highly diverse, international student body)

- President: Alpha Gamma Sigma Honor Society (Honor society of California Community College)

- Server: (Iyasare Restaurant; Classic Japanese restaurant, inventive Northeast cuisine)

Timeline

Cabin Crew

Qatar Airways
02.2024 - Current

Bachelor of Arts - Global Studies

University of California, Berkeley
Jessica Welsh
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