Jessica Werner
Georgetown,KY
Summary
Experienced operations and membership director with a strong background in organizational management, member engagement, and financial services. Skilled in building relationships, streamlining operations, and supporting industry professionals through programs, events, and advocacy.
Overview
17
17
years of professional experience
Work History
Director of Operations and Membership
Home Builders Association of Kentucky
Lexington, KY
06.2019 - 09.2025
- Directed day-to-day operations and managed membership services for a statewide home builders association.
- Coordinated events, programs, and initiatives to support housing and building industry professionals.
- Supported board leadership, committees, and statewide initiatives to advance the mission of the association.
- Managed accounting operations, including invoicing, bank reconciliations, accounts payable/receivable, and assisted with auditing, ensuring accurate financial records and reporting.
- Assisted with communications and outreach to strengthen member value and promote member benefits.
Loan Processor
Citizens Bank & Trust Company
Campbellsville, KY
07.2017 - 12.2018
Loan Processor
Community First Bank
New Iberia, LA
08.2012 - 06.2017
Loan Assistant/CSR
Community First Bank
New Iberia, LA
08.2011 - 08.2012
Teller
Community First Bank
New Iberia, LA
06.2010 - 08.2011
Credit Associate/Cashier
Home Furniture Company
Lafayette, LA
07.2008 - 06.2010
Education
Associate Degree - Criminal Justice
South Louisiana Community College
Skills
- Financial Management: QuickBooks, invoicing, AP/AR, payroll, bank reconciliations, budgeting, audit support
- Office & Operations Management: Daily operations, vendor/facility management, process improvement
- Membership & Event Coordination: Member engagement, retention, program oversight, event planning
- Board & Administrative Support: Meeting minutes, reporting, governance support
- Technology & Digital Skills: Microsoft Office Suite, Canva, website management, social media strategy
Timeline
Director of Operations and Membership
Home Builders Association of Kentucky
06.2019 - 09.2025
Loan Processor
Citizens Bank & Trust Company
07.2017 - 12.2018
Loan Processor
Community First Bank
08.2012 - 06.2017
Loan Assistant/CSR
Community First Bank
08.2011 - 08.2012
Teller
Community First Bank
06.2010 - 08.2011
Credit Associate/Cashier
Home Furniture Company
07.2008 - 06.2010
Associate Degree - Criminal Justice
South Louisiana Community College