Dedicated candidate eager to utilize her knowledge and experience in social services, law enforcement and case management. Hard working, fast learner who is willing to go above and beyond to achieve the expectations of her employer.
Overview
10
10
years of professional experience
Work History
Katie Beckett Case Manager
Tennessee Community Service Agency
06.2024 - Current
Develop and implement individualized care plans for over 40 children with disabilities whom have parent's who do not qualify for TennCare.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Document interactions and keep track of parents' use of their HRA card to ensure it is being used properly and for purposes of benefiting disabled children and their health.
Developed and implement comprehensive case management plans to address children's needs and goals.
Conduct monthly check-ins and document findings
Fraud Detective
Murfreesboro Police Dept
12.2019 - 05.2024
Working with VICE during undercover human trafficking and prostitution operations
Conducted investigations regarding financial crimes such as fraud, credit card fraud, identity theft, general theft, financial exploitation of the elderly, criminal simulation, forgery, etc
Conducted additional investigations for cases pertaining to auto burglaries, residential burglaries, commercial burglaries, sex crimes, unattended deaths, aggravated domestic assault, etc
Identifying and interviewing with suspect and victims
Writing and issuing subpoenas, search warrants, and writs of attachments,
Reviewing bank records, phone records, jail calls, surveillance
Testifying in court
Creating and maintaining case files with all evidence pertaining to the case, etc.
Training new detectives
Police Officer
Murfreesboro City Police Dept
10.2014 - 12.2019
Patrol a designated area of the city on foot or in a patrol vehicle to preserve law and order, to prevent and discover the commission of a crime, and to enforce traffic regulations
Administer first aid when needed
Respond to emergency and non-emergency calls to help or assist civilians
Make proper dispositions based on the interviews of all people with complaints and inquiries.
Investigated and reported crimes, accidents, offenses, and damage to property.
Secured crime scenes, gathered evidence, and conduct interviews of victims, suspects, and witness.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Train recruits to ensure they were prepared to operate on their own.
Police Dispatcher
Murfreesboro City Police Dept
09.2014 - 09.2015
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Used specialized software to track and maintain case incident numbers and logs.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
Correctional Officer
Riverbend Maximum Security Institution
07.2014 - 09.2014
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Conducted routine and emergency head counts.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Responded to and documented emergency situations and hostile confrontations.
Education
Bachelor of Science - Criminal Justice
Bethel University
03.2021
Associate of Science - Criminal Justice
Daymar Institute
01.2013
High School Diploma -
Smyrna High School
05.2011
Skills
High level of integrity and work ethic
Detail oriented with ability to multi-task
Able to meet deadlines in a fast-paced work environment
Superior and effective communication and interpersonal skills
Outstanding organizational ability, with solid work ethic and enthusiasm
Superior judgment and decision making
Able to work in a team-oriented environment and/or alone
Motivated, reliable self-starter
Extensive experience in working with the general public
Supervision/key-holder experience
Experience in a fast-paced work environment and meeting goals set in sales
Passionate about improvement for myself and others
INDIVIDUAL APPLICANT PROGRAM SPECILIST AND CREWLEA at Federal Emergency Management Agency, FEMAINDIVIDUAL APPLICANT PROGRAM SPECILIST AND CREWLEA at Federal Emergency Management Agency, FEMA
Claims Supervisor, TennCare Provider Operations at Tennessee Community Services AgencyClaims Supervisor, TennCare Provider Operations at Tennessee Community Services Agency