Jessica Whitlock
Osteen,FL
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care.
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support in a Medical Assistant role.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Junior Sandwich Artist
SUBWAY®Restaurants
08.2024 - Current
- Maintained consistency in ingredient portioning per company guidelines, reducing waste without compromising product quality.
- Operated manual and electric appliances to peel, slice, and trim food.
- Assisted in inventory management to ensure adequate supplies for daily operations.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Managed cash transactions accurately, ensuring proper handling of money and maintaining a balanced register.
- Enhanced customer satisfaction by efficiently assembling sandwiches according to their preferences.
- Displayed strong multitasking skills by managing multiple orders simultaneously without sacrificing quality or efficiency.
- Supported overall store operations through effective communication with management and coworkers alike.
- Contributed to a welcoming atmosphere by greeting customers upon entry and engaging in friendly conversation while preparing their order.
- Participated in regular staff meetings to improve teamwork and address any operational issues within the store promptly.
- Demonstrated adaptability by quickly learning new processes or procedures when company initiatives were introduced or updated.
- Adhered to food safety guidelines during food preparation, minimizing risk of contamination or illness.
- Completed thorough cleaning tasks throughout the day to maintain a sanitary work environment.
- Maintained a clean and organized workspace for improved productivity and food safety.
Sales Associate
AutoZone
12.2023 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Bartender
Lucille's Silver Spurs Country And Western Lounge
10.2017 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
No Name Saloon & Grill
06.2019 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Education
Associate of Science - Medical Assisting
Keiser University
Daytona Beach08.2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Patient-focused care
- Phlebotomy
- Reliable team player
- Immunization administration
- Specimens collection and processing
- First aid
- CPR
Certification
- First Aid/CPR Certified
- Bloodborne pathogen
- HIV
- Infectious Diseases Training
Timeline
Junior Sandwich Artist
SUBWAY®Restaurants
08.2024 - Current
Sales Associate
AutoZone
12.2023 - 06.2024
Bartender
No Name Saloon & Grill
06.2019 - 05.2022
Bartender
Lucille's Silver Spurs Country And Western Lounge
10.2017 - 08.2023
- First Aid/CPR Certified
- Bloodborne pathogen
- HIV
- Infectious Diseases Training
Associate of Science - Medical Assisting
Keiser University
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