Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Wiemes

Shrewsbury,MA

Summary

Dynamic professional with a proven track record at Jimmy's Tavern and Grill, excelling in high-volume dining and exceptional customer service. Skilled in POS operation and team collaboration, I enhanced guest satisfaction through attentive service and efficient multitasking. My strong work ethic and ability to foster positive guest interactions have consistently contributed to seamless service delivery and customer loyalty.

Overview

3
3
years of professional experience

Work History

Server

Jimmy's Tavern and Grill
05.2024 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Restaurant Hostess

Jimmy's Tavern and Grill
07.2023 - 05.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Store Associate

CVS Pharmacy
11.2021 - 05.2023
  • Executed daily visual merchandising tasks to promote new arrivals and seasonal promotions.
  • Managed cash register operations to ensure accurate transactions and excellent customer service.
  • Enhanced shopping experience with attentive customer service and prompt issue resolution.
  • Conducted regular inventory counts to maintain accurate stock levels and minimize discrepancies.

Education

Associate of Science - Criminal Justice

Quinsigamond Community College
Worcester, MA
05-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Team collaboration
  • Suggestive selling
  • Foreign language proficiency
  • POS operation
  • Positive guest interactions

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Server

Jimmy's Tavern and Grill
05.2024 - 11.2024

Restaurant Hostess

Jimmy's Tavern and Grill
07.2023 - 05.2024

Store Associate

CVS Pharmacy
11.2021 - 05.2023

Associate of Science - Criminal Justice

Quinsigamond Community College

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Jessica Wiemes