Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Work Availability
Work Preference
Interests
Timeline
AccountManager

Jessica Wierbowski

Melbourne,FL

Summary

Dynamic and collaborative professional with a proven track record in housekeeping and customer service, honed at Communities At Indian Haven. Leveraged expertise in cleaning techniques and teamwork to enhance guest satisfaction and maintain impeccable standards. Excelled in multitasking and fostering positive relationships, significantly contributing to team productivity and efficiency.

Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings, and municipal buildings nightly.

Diligent [Desired Position] with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Housekeeper

Communities At Indian Haven
01.2024 - 08.2024
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Changed bed linens and collected soiled linens for cleaning.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
  • Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Teacher's Assistant

Mount Nittany Middle School
04.2024 - 06.2024
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Supported classroom activities, tutoring, and reviewing work.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.

Receptionist

Bellefonte Elementary School
08.2023 - 06.2024
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Organized, maintained and updated information in computer databases.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.

Babysitter

DayCare Works
02.2022 - 09.2023
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Communicated positively with children and guardians.
  • Monitored children's play activities to verify safety.
  • Played games, worked on puzzles, and read books to young children.

Education

High School Diploma -

Laurel Valley High School
New Florence, PA
06-2009

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques

Certification

  • Certified Executive Housekeeper (CEH) - International Executive Housekeepers Association (IEHA).
  • Registered Executive Housekeeper (REH) - International Executive Housekeepers Association (IEHA).
  • Its also worth mentioning that specific states or localities might have additional requirements or offer regional certifications pertinent to health, safety, and service standards for housekeeping professionals which were not listed due to their localized nature.
  • House Cleaning Technician Certification (HCT) - Association of Residential Cleaning Services International (ARCSI), Part of ISSA.

Languages

English
Full Professional

Accomplishments

  • Worked [Number] overtime hours during the holiday season at the request of management.
  • Promoted to [Job Title] for exceeding company goals and expectations for [Number] months.
  • Cleaned an average of [Number] homes per day.
  • Cleaned and replenished supplies for up to [Number] rooms per shift.
  • Cleaned up to [Number] houses per day in accordance with a [Number]-point checklist.
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Resolved product issue through consumer testing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Interests

Hangout with my kids

Timeline

Teacher's Assistant

Mount Nittany Middle School
04.2024 - 06.2024

Housekeeper

Communities At Indian Haven
01.2024 - 08.2024

Receptionist

Bellefonte Elementary School
08.2023 - 06.2024

Babysitter

DayCare Works
02.2022 - 09.2023

High School Diploma -

Laurel Valley High School
Jessica Wierbowski