Jessica Wiley

VENDOR-related duties:

· Reviewing and managing Vendor contracts

· Creating Vendor and Contract Orders for supplies needed on a daily basis

· Acting as the administrative point of contact between the executives/vendors

· Maintain shipment tracking of all Vendor orders on a daily basis

· Maintain Invoice System for Vendors and contractors

ADMIN-related duties:

· Monitor office supplies and PPE inventory for Facility

· Order Supplies, As needed, for Facility on a daily basis

· Full comprehension of office management systems and procedures

· Organizing meetings and travel arrangements for dinner meetings

· Organizing and scheduling appointments with Google Workspace

· Creating new hire company emails

· Assisting Sales/Marketing Dept with rebranding documentation and organizing filing system

· Assistance with Ordering Supplies, Equipment for PPE for Director, Department Manager, Department Assistant Manager Department Lead, Technicians.

· Acting as the administrative point of contact between the Director, Department Manager, Department Assistant Manager Department Lead, Technicians

· Operating common office equipment like copiers, scanners and fax machines

· Stock Breakroom Supplies on a daily basis

· Maintain incoming and outgoing mail for Facility

· Mail runs as needed

• Strong organizational skills; capacity to manage heavy workload while navigating a variety of competing, ever changing priorities
• Confident, professional and articulate in written and verbal communication; ability to build a rapport with all personality types and all levels of staff
• Detail oriented, focused on quality in all aspects
• PC proficiency, ability to work on several platforms at once
• Ability to work independently, but also as a collaborative team member
• Completing incoming Applications for Annuities, and multiple financial accounts from Financial Advisor offices nationwide
• Knowledge of IRAs
• Assisted Financial Advisors with current Annuities

• Processed unemployment insurance claims by phone
• Received incoming calls daily from claimants to assist with completing application process
• Inform claimants of the Benefits Rights and Responsibilities in meeting their eligibility requirements for receiving insurance benefits
• Data entry and input into multiple State Official programs
• Strong confidentiality and communication

• Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
• Assisted management with special projects to complete all tasks by deadlines.
• Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
• Maintained office calendars to track important dates and deadlines.
• Maintained databases and contact lists to keep important contact information accurate and up to date.
• Prepared detailed documents and reports in adherence administrative processes.
• Multiple Administrative Positions