Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wilharm

Clairton,PA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Catering Server

Atrias Restaraunt
Pittsburgh, PA
06.2023 - 01.2024
  • Worked multi-course dinners with pre-plated foods.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
  • Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
  • Operated catering equipment safely, including chafing dishes, coffee dispensers, and serving utensils.
  • Communicated effectively with co-workers to ensure smooth operation during events.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Managed and restocked drink stations.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Ensured compliance with health and safety regulations at all times.

Sales Associate

Old Navy
Pittsburgh, PA
10.2022 - 08.2023
  • Assisted customers with product selection, sizing and styling.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Computed purchases and received and processed cash or credit payment.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Built and maintained relationships with peers and upper management to drive team success.

Cashier

Shop N Go
West Elizabeth, PA
04.2020 - 02.2021
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Private Nanny

Care.com Inc
Baldwin, PA
01.2020 - 02.2021
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.

Education

High School Diploma -

Seton La Salle High School
Pittsburgh, PA
05-2013

Skills

  • Hand-eye coordination
  • Guest service
  • Cleaning and sanitizing
  • Hospitality and accommodation
  • Patience and empathy
  • Reliability and punctuality
  • Conflict resolution
  • Structured routines

Timeline

Catering Server

Atrias Restaraunt
06.2023 - 01.2024

Sales Associate

Old Navy
10.2022 - 08.2023

Cashier

Shop N Go
04.2020 - 02.2021

Private Nanny

Care.com Inc
01.2020 - 02.2021

High School Diploma -

Seton La Salle High School

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Jessica Wilharm