Jessica Willhoite

Surgical assistant in oral surgery

• Monitored patient vital signs, reporting changes to surgeon for further investigation.
• Participated in pre-operative consultations, offering vital input on patient conditions and surgical approach.
• Ensured adherence to regulatory standards by following established guidelines for infection control, waste disposal, and equipment usage.
• Verified identity of patient or operative site.
• Assisted with transfer of patients from recovery room to operating room, providing care and support.
• Streamlined communication between surgeons and nurses to promote teamwork and efficient operations.
• Reduced post-operative complications through thorough wound care and dressing application.
• Protected patients from infection by setting up and managing sterile operating fields.
• Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
• Actively participated in daily debriefings for improved team coordination and ongoing development of best practices in the workplace.
• Maintained accurate documentation of all surgical activities for record-keeping purposes and quality control analysis.
• Gowned and gloved staff to help team prepare for surgeries.

Assisted in chair-side dental procedures by filling cavities and taking impressions.

• Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
• Prepared patient x-rays and images for dentist review.
• Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.

• Supervised children on playground to help develop physical and social skills.
• Washed and ironed children's clothing to maintain neatness at all times.
• Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
• Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
• Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
• Assisted in improving children''s academic performance by providing tutoring and homework support.
• Organized activities that enhanced children's physical, emotional and social well-being.
• Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
• Transported children safely to school, activities and appointments on time.
• Taught children basic life skills, manners and personal hygiene.
• Assisted with light housekeeping duties as well as running errands.
• Helped children complete homework assignments and school projects.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

• Resolved customer problems and complaints.
• Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Maintained confidentiality of information regarding clients and company.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Confirmed appointments, communicated with clients, and updated client records.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.