Jessica Williams
Kirbyville,TX
Summary
Dynamic Licensed Cosmetologist and Lash Tech with a proven track record at Southern Roots Salon, excelling in client retention and satisfaction through exceptional social skills and active listening. Spearheaded a social media campaign, significantly boosting salon traffic. Known for maintaining high sanitation standards and fostering strong client relationships, leading to increased referrals and repeat business.
Overview
1
1
year of professional experience
Work History
Cosmetologist/lash Tech
Southern Roots Salon
09.2023 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Answered phone calls and emails to schedule client appointments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
Cosmetology - Cosmetologist
South East Texas Career Institute
Silsbee, TX08.2023
Diploma - General Studies
Jasper High School
Jasper, TX05.2001
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
Timeline
Cosmetologist/lash Tech
Southern Roots Salon
09.2023 - Current
Cosmetology - Cosmetologist
South East Texas Career Institute
Diploma - General Studies
Jasper High School
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