Summary
Overview
Work History
Education
Skills
Timeline
Barista
Jessica Williams

Jessica Williams

Kalamazoo,MI

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

17
17
years of professional experience

Work History

Cashier Team Lead

Macy’s
Kalamazoo, MI
11.2024 - Current

responsible for guiding and motivating a team of employees to achieve their goal and achieve success

  • Developed strong working relationships with team members to foster collaboration.
  • Trained new cashiers on proper use of registers and store policies.

Vehicle Transporter

Avis’s budget
Kalamazoo, Michigan
10.2022 - 09.2024
  • Provided exceptional customer service throughout entire process from pickup to delivery.
  • Reported any incidents or accidents involving the vehicle transporter immediately.
  • Maintained accurate records of trips, including mileage, fuel consumption, and delivery times.
  • Inspected delivered vehicle for damages or defects upon arrival at destination.
  • Performed daily maintenance on the vehicle transporter such as checking fluid levels, tire pressure, and other areas as needed.

Home Health Care Aide

Comfort Care Services
Kalamazoo, MI
12.2020 - 06.2021
  • Recorded information regarding temperature readings, blood pressure readings and other vitals accurately into patient charts.
  • Observed changes in patient's condition and reported any unusual occurrences to supervisor immediately.
  • Transported patients to medical appointments or errands as needed.
  • Assisted with ambulation using walkers, wheelchairs, canes and other assistive devices when necessary.
  • Performed light housekeeping duties including laundry, cleaning kitchen and bathroom areas, vacuuming carpets, sweeping floors, dusting furniture, and changing linens.

Cook

Buger King
Kalamazoo, MI
10.2017 - 12.2017
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Ordered supplies as needed for the kitchen.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Warehouse Worker

Summit Partners
Kalamazoo, MI
02.2016 - 09.2016
  • Processed returns of defective merchandise as required.
  • Inspected incoming shipments for damage or discrepancies.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.

Cashier /Cook

McDonald's Restaurant
Kalamazoo, Michigan
09.2014 - 10.2015
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier

Walmart
Kalamazoo, MI
09.2010 - 07.2014
  • Greeted customers and answered any questions they had about the store's products and services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Y.o.u

Youth Opportunity Center
Kalamazoo, MI
07.2008 - 10.2009
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted testing of software and systems to ensure quality and reliability.

Education

High School Diploma -

Hubbard Height School
Chicago, IL
07-2008

Skills

  • Cashier training
  • Report generation
  • Deposit preparation
  • Procedure enforcement
  • Basic math
  • Product restocking
  • Store policies enforcement
  • Shift scheduling
  • Staff motivation
  • Cash handling expertise
  • Flexible schedule
  • Loss prevention
  • Cash register operation

Timeline

Cashier Team Lead

Macy’s
11.2024 - Current

Vehicle Transporter

Avis’s budget
10.2022 - 09.2024

Home Health Care Aide

Comfort Care Services
12.2020 - 06.2021

Cook

Buger King
10.2017 - 12.2017

Warehouse Worker

Summit Partners
02.2016 - 09.2016

Cashier /Cook

McDonald's Restaurant
09.2014 - 10.2015

Cashier

Walmart
09.2010 - 07.2014

Y.o.u

Youth Opportunity Center
07.2008 - 10.2009

High School Diploma -

Hubbard Height School
Jessica Williams