Jessica Williams
Hot Springs,AR
Summary
- Patient Care Coordinator
- Physical Therapy Tech
- Case Manager
Overview
13
13
years of professional experience
Work History
Patient Care Coordinator
Steadmans Physical Therapy
06.2015 - Current
- I schedule all new and current patients, I verify all insurances and request authorization if needed, communicate with doctors regarding the patients Plan of Care, enter all patient information into the computer, and help with patient care.
Case Manager
First Step
08.2012 - 07.2014
- In this field I did yearly care plans, Billing, insurance and disability paperwork, quarterly evaluations, apartment inspections, handle finances, and assisted 22 disabled adults to doctors' appointments.
Education
High School Diploma - General Education
Fountain Lake High School
Hot Springs, AR01.2005
Skills
- Medical Records
- English
- Case Management
- EMR Systems
- Customer service
- Medical Terminology
- Medical Office Experience
- Administrative Experience
- Organizational skills
- Leadership
- Patient Care
- Assistant Manager Experience
- Computer Skills
- Insurance Verification
- Medical Scheduling
- ICD-10
- Critical thinking skills
- HIPAA compliance
- Appointment scheduling
- Patient relations
- Attention to detail
- Insurance verification
- Patient care coordination
- Patient care
- Patient confidentiality
- Verbal and written communication
- Medical terminology
- Patient records management
- Patient safety
- Documentation
- Payment collection
- Policy compliance
- Patient flow management
- Scheduling
- Patient documentation
- Patient registration
- Case management
- Organizational standards
- Multitasking
- Clinical practice operations
- Healthcare
- Reliability and dedication
- Caring and empathetic
Timeline
Patient Care Coordinator
Steadmans Physical Therapy
06.2015 - Current
Case Manager
First Step
08.2012 - 07.2014
High School Diploma - General Education
Fountain Lake High School
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