Jessica Williams

Work History

Curaleaf

02.2024 - 06.2024

Fostered a positive workplace culture and aligned HR initiatives with business objectives.
Ensuring alignment between business objectives and HR initiatives
Implemented policies and procedures, enhancing employee engagement and legal compliance.
Processed and managed state certified badges for NJ and MD
Apply practices of employment law, employee relations, benefits, training and development and retention.

Just Food For Dogs

09.2021 - 06.2023

Expanded HR support from warehouse operations to include retail locations, effectively managing HR functions across the East Coast.
Providing strategic guidance on employee relations issues and annual people initiatives
Handled payroll processing, orientation, employee relations, performance improvement plans, and HRIS maintenance
Developed workers' compensation and safety policies and procedures, ensuring a safe and compliant work environment
Developed comprehensive orientation and training programs, significantly improving onboarding and employee development.
Edited and revised company handbook to ensure clarity, consistency, and compliance with legal and organizational standards.

Just Food For Dogs

09.2021 - 07.2022

Managed HR operations for a warehouse with 3 shifts, ensuring compliance with company policies and labor regulations
Then expanded responsibilities to include retail locations across the entire East Coast, overseeing HR functions and supporting salaried managers
Providing strategic guidance on employee relations issues and annual people initiatives
Handled payroll processing, orientation, employee relations, performance improvement plans, and HRIS maintenance
Developed workers' compensation and safety policies and procedures, ensuring a safe and compliant work environment
Apply practices of employment law, employee relations, benefits, training and development and retention
Edited and revised company handbook to ensure clarity, consistency, and compliance with legal and organizational standards.

Aramark Student Nutrition

07.2018 - 10.2020

Managed all Human Resources matters for an account with 32 locations, ensuring seamless HR operations and alignment with company policies
Led employee relations initiatives, cultivating positive relationships and addressing employee concerns in a proactive and compassionate manner
Conducted recruitment efforts, including candidate sourcing, interviewing, and selection, to attract and retain top talent within the organization
Led the revision of the company handbook to ensure clarity, consistency, and compliance.
Developed and delivered comprehensive orientation and training programs to support employee onboarding and professional development.

CyraCom Language Solutions

09.2016 - 01.2018

Managed day-to-day Human Resources activities across multiple locations in NY, NJ, and FL, ensuring seamless operations and adherence to company policies
Oversaw all employee relations activities, fostering a positive and inclusive work environment
Conducted compensation classification to ensure equitable pay structures and compliance with industry standards
Led recruitment efforts, attracting top talent and implementing effective selection processes
Developed and implemented training programs to enhance employee skills and promote professional development
Created and conducted a workshop on overcoming stereotypes, resulting in an immediate 80% improvement in morale among participants
Developing and conducting team development strategies and supporting leaders with talent initiatives and leadership development programs
Played a pivotal role in developing HR policies, procedures, and initiatives to enhance efficiency and ensure compliance.

University of Mount Saint Vincent

12.2006 - 09.2016

Managed day-to-day operations of the Human Resources office, providing essential support to the Director of Human Resources
Implemented and maintained ADP and Oracle HRIS systems, enhancing efficiency and data accuracy
Maintaining employee records and databases, ensuring data integrity and confidentiality
Developed and communicated policies, ensuring compliance with labor laws and internal regulations
Conducted full-cycle recruitment processes, including candidate sourcing, initial interviews, and candidate selection
Provided prompt and professional support for HR inquiries, addressing employee concerns and resolving issues
Building and leveraging relationships at all levels in the organization
Apply practices of employment law, employee relations, benefits, training and development and retention.