Jessica Williamson
Spring Hill,TN
Summary
Trustworthy Senior Property Manager committed to increasing occupancy and consistently reaching collection goals. Experience overseeing all aspects of property management for 10 buildings, including training and maintenance.
Overview
17
17
years of professional experience
Work History
Senior Property Manager
Morningstar Storage
09.2021 - Current
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Streamlined property management processes for improved efficiency and cost savings.
- Negotiated favorable lease terms with prospective tenants, securing long-term occupancy agreements.
- Enhanced property value through strategic capital improvement projects and regular upkeep.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend the life of building systems.
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Investigated and resolved any tenant complaints.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Maximized rental income while minimizing expenses through effective planning and control.
Quality Control Inspector
Georgia Mountain Rentals
01.2013 - 07.2016
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
Office Manager's Assistant
Georgia Mountain Rentals
01.2007 - 08.2010
- Developed and maintained successful relationships with vendors, suppliers, and contractors.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed compliance to keep the organization operating within legal and regulatory guidelines.
- Created, maintained, and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for the company database.
- Managed filing system, entered data, and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
Bachelor of Arts -
North Georgia Technical College
Habersham GeorgiaAssociate of Arts - Business
Bethel University
Mckenzie, TN05.2022
Skills
- Maintenance Coordination
- Crisis Management
- Staff Supervision
- Property management experience
- Tenant relations
- Regulatory Compliance
- Lease Management
- Contract Administration
- Property Inspections
- Understanding of lease agreements
- Excellent scheduling abilities
- Rent collection
- Budget management skills
- Facilities Management
- Customer Service
- Marketing and Leasing
- Eviction Process
- Property Management Expertise
- Maintenance Oversight
- Dispute Handling
- Codes Compliance
- Complaints Investigation
- Repair Planning
- Financial Oversight
- Market Tracking
- Payment Collection
- Deposits Management
- Client Relations
- Office Staffing
- Vacancy Marketing
- Data Entry
- Excellent Communication
- Relationship Building
- Team Collaboration
- Staff Management
- Professional Demeanor
- Teamwork and Collaboration
- Self Motivation
- Attention to Detail
- Active Listening
- Leasing and sales
- Performance Assessment
- Administrative Leadership
- Problem-Solving
- Grounds and Facility Inspection
- Decision-Making
- Problem-solving aptitude
- Time management abilities
- Interpersonal Communication
- Financial Reporting
- Adaptability and Flexibility
- Effective Communication
Timeline
Senior Property Manager
Morningstar Storage
09.2021 - Current
Quality Control Inspector
Georgia Mountain Rentals
01.2013 - 07.2016
Office Manager's Assistant
Georgia Mountain Rentals
01.2007 - 08.2010
Bachelor of Arts -
North Georgia Technical College
Associate of Arts - Business
Bethel University
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