Jessica Wilson
Haines City,FL
Summary
A dedicated and effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline processes, and increase productivity. Very assertive and enthusiastic with extensive knowledge and unsurpassed worth ethic.
Overview
18
18
years of professional experience
Work History
Regional Director
Upperline Health
04.2023 - Current
- Introduced advanced data analytics tools for informed decision-making based on accurate insights from diverse sources of information.
- Visited sites periodically to view service levels and adherence to global service standards.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Analyzed market trends to inform strategic decision-making, adapting quickly to changing conditions for sustained success.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
- Lead value-based care program planning, implementation, and monitoring to ensure quality care while managing cost.
- Recruited, hired, and onboarded board certified physicians and helped to train and mentor them in value based care.
Regional Vice President of Operations
Chen Med
03.2019 - 04.2023
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Spearheaded regional expansion, increasing market presence and driving revenue growth.
- Drove team engagement to achieve aggressive company targets.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Developed and executed comprehensive business plans to achieve organizational goals and objectives.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model.
- Performs in-depth analyses on the market to identify current and future needs and current performance of provider network. Identifies ways that health plans provider network can be diversified to accommodate current and future client needs, improve quality, and reduce costs of service.
Senior Operations Manager
Reliance Healthcare
10.2017 - 03.2019
- Established robust performance metrics to track progress against objectives regularly and adjust strategies as needed for success.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Procured contracting arrangements with sub-contractors and service providers.
- Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
Practice Administrator
Advent Health
05.2015 - 10.2017
- Identified areas for cost reduction by conducting regular audits of operational expenses.
- Collaborated with store manager to maintain daily operations.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
- Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Spearheaded and implemented new projects to expand scope of engagement.
- Partnered with local healthcare organizations to facilitate networking events aimed at raising awareness about available specialty services provided at our clinic.
Clinical Team Member
Watson Clinic
05.2006 - 05.2015
- Skilled at working independently and collaboratively in a team environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Mulberry Senior High School
MBA -
Belhaven University
Jackson, MS05.2025
BBA -
Belhaven University
Jackson, MS06.2023
Skills
- High Business Acumen
- Process Improvement
- Business Development
- Business Planning
- Budget Planning
- Sales Growth
- Strategic Decision-Making
- Financial Leadership
- Relationship and Team Building
- Talent Recruitment
- P&L Management
- Keen problem solving skills
Timeline
Regional Director
Upperline Health
04.2023 - Current
Regional Vice President of Operations
Chen Med
03.2019 - 04.2023
Senior Operations Manager
Reliance Healthcare
10.2017 - 03.2019
Practice Administrator
Advent Health
05.2015 - 10.2017
Clinical Team Member
Watson Clinic
05.2006 - 05.2015
High School Diploma -
Mulberry Senior High School
MBA -
Belhaven University
BBA -
Belhaven University