Jessica Wilson
Canton,Ohio
Summary
Highly qualified RN with broad experience in critical care, patient education, and team leadership. Specialized skills include acute patient care, health assessments, and medical documentation. Notable strengths: superior communication abilities, strong clinical judgment, and a commitment to fostering collaborative relationships within healthcare teams. Past work highlights include implementing quality improvement initiatives that enhanced patient satisfaction, project management and reduced readmission rates.
Overview
23
23
years of professional experience
1
1
Certification
Work History
RN Care Manager
Community Health Care Inc-Green Family Practice
Uniontown, Ohio
06.2021 - Current
- Project management: Diabetes Education, COPD Education, CHF Education, and Palliative Care.
- Collaborates with PCPs and specialists.
- Coordinate care with the PCP and the team.
- Extensive patient education and health coaching.
- Flexible and able to work with little supervision.
- Population health experience.
- Evidence-based practice experience.
- Possesses excellent communication and observation skills.
- Ability to plan, set, organize, and accomplish goals and objectives in a fast-paced environment.
- Health Resources & Services Administration (HRSA) grant for the Geriatric Workforce Enhancement Program member.
- Maximize patient and family engagement.
- Collaborated with physicians in developing patient-specific treatment plans.
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- Managed complex cases involving multiple diagnoses or treatments.
- Developed education materials to help explain various conditions and treatments to patients.
- Attended continuing education courses to stay up-to-date on current trends in nursing practice.
- Educated patients on disease prevention and health maintenance.
Care Manager, Accountable Care Organization
Summa Health System-NewHealth Collaborative
Akron, Ohio
12.2013 - 06.2021
- Extensive patient education and health coaching.
- Flexible and able to work with little supervision.
- Population health experience.
- Evidence-based practice experience
- Possesses excellent communication and observation skills
- Ability to plan, set, organize, and accomplish goals and objectives in a demanding environment.
- Health Resources and Services Administration grant for the Geriatric Workforce Enhancement Program member.
- Maximize patient and family engagement
- Provided advocacy for clients to ensure their needs are met through appropriate services.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
- Educated family members about patient's condition, treatments and available resources.
Nursing Unit Manager, Acute Care Services/Behavioral Health
Summa Health System-St. Thomas Hospital
Akron, Ohio
05.2012 - 12.2013
- Supervised staff members in the delivery of quality nursing care.
- Developed and implemented nursing unit policies, procedures, and standards of care.
- Coordinated with other departments for admission and discharge planning activities.
- Monitored nursing staff performance to ensure compliance with hospital policies and procedures.
- Ensured adequate staffing levels by recruiting, interviewing, hiring, orienting new employees.
- Investigated incidents and accidents related to patient safety issues; identified root causes; reported findings; proposed corrective actions.
- Adhered to established protocols for infection control measures within the unit.
- Implemented strategies to promote evidence-based practice initiatives throughout the unit.
- Collaborated with multidisciplinary teams to develop educational programs for staff members.
- Analyzed data from quality improvement reports; identified opportunities for improvement; implemented action plans accordingly.
- Attended professional development conferences, workshops, seminars related to nursing management topics.
Clinical Nurse, Emergency Department
Summa Health System-Akron City Hospital
Akron, Ohio
11.2009 - 05.2012
- Assessed, monitored and evaluated patient care needs.
- Provided direct nursing care to acutely ill adult patients in the Emergency Department.
- Collaborated with other healthcare professionals to ensure quality patient care.
- Utilized evidence based practice guidelines for diagnosis and treatment of emergency patients.
- Instructed patients on discharge instructions and follow-up care plans.
- Maintained accurate records of assessments, treatments, medications and progress notes.
- Responded quickly to life threatening situations using advanced cardiac life support protocols.
- Administered medications according to physician orders and hospital policy and procedure guidelines.
Clinical Nurse, Emergency Trauma Center (ETC)
Miami Valley Hospital
Dayton, Ohio
07.2005 - 12.2010
- Assessed patient conditions and monitored vital signs to determine appropriate care plans.
- Administered medications, treatments, and therapies in accordance with physician orders.
- Performed physical assessments, wound care, IV therapy, and other nursing interventions as needed.
- Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Participated in quality improvement initiatives to ensure best practices were followed.
- Ensured compliance with hospital policies and procedures related to safety, infection control, documentation.
Registered Nurse, Emergency Department
Medina General Hospital
Medina, Ohio
03.2009 - 10.2009
- Performed initial assessment of patients in the Emergency Department, including vital signs and medical history.
- Provided patient care according to established standards and protocols.
- Assessed changes in patient condition and notified physician as needed.
- Educated patients and families about health maintenance and disease prevention.
- Utilized evidence-based practice guidelines for appropriate nursing interventions.
- Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
- Monitored cardiac rhythm strips and titrated vasoactive medications as ordered by physicians.
Travel Nurse, Emergency Department
11.2002 - 07.2008
- (Ohio, Maryland, Washington, DC, Delaware, Colorado, Nevada, and California)
- Assessed and evaluated patients' medical condition and developed treatment plan.
- Provided emergency medical services, including triage, resuscitation, stabilization and transport of critically ill or injured patients.
- Monitored vital signs, administered medications, and performed other nursing interventions as needed.
- Performed laboratory procedures such as blood draws, EKGs and urine analysis.
- Facilitated communication between physicians, nurses and other healthcare providers to ensure optimal patient outcomes.
- Coordinated transfers to other facilities when necessary and completed all required paperwork accurately in a timely manner.
- Evaluated the effectiveness of nursing interventions by observing patient's response to treatment.
- Maintained accurate records of patient assessments, treatments provided and progress notes in electronic medical record system.
Staff Nurse, Emergency Department
South Pointe Hospital
Warrensville Heights, Ohio
01.2002 - 11.2002
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Actively participated in departmental meetings, training sessions and educational seminars.
Education
Master of Public Health - Health Policy and Management
Kent State University
Kent, Ohio12.2018
Bachelor of Science - Nursing
University of Akron
Akron, Ohio12.2000
Skills
- Clinical judgment
- Community health
- Culturally-sensitive care
- Precepting
- Healthcare administration
- Health team interaction
- Remote health monitoring
- Health care delivery management
- Healthcare system navigation
- Acute and chronic health issues
- Project development
- Presentations
- Continuing education
- Training and education
- Patient education and counseling
Personal Information
Title: Golden Key International Honor Society member, Lean Six Sigma-Yellow Belt, Lean Six Sigma-Belt Belt Class, Geriatric Resource Nurse (GRN) Core Curriculum, Healthcare Leadership Course through Center for Domestic Preparedness
Activities
- Behavioral Health Integration Project with Community Health Care, Inc
- Delegate for World Health Assembly in Geneva, Switzerland
- Geriatric Workforce Enhancement Program Grant through NEOMED
Affiliations
- Geriatric Workforce Enhancement Program Grant through NEOMED
- Delegate for World Health Assembly in Geneva, Switzerland in 2018 while completing my MPH
- Volunteers at a local soup kitchen
Accomplishments
- Behavioral Health Integration Project with Community Health Care, Inc
- Lean Six Sigma Yellow Belt
- Lean Six Sigma Green Belt
- Healthcare Leadership Course through Center for Domestic Preparedness
Certification
- GiANT Worldwide Leadership Course
- Diabetes Care and Education Specialist Course
References
References available upon request.
Timeline
RN Care Manager
Community Health Care Inc-Green Family Practice
06.2021 - Current
Care Manager, Accountable Care Organization
Summa Health System-NewHealth Collaborative
12.2013 - 06.2021
Nursing Unit Manager, Acute Care Services/Behavioral Health
Summa Health System-St. Thomas Hospital
05.2012 - 12.2013
Clinical Nurse, Emergency Department
Summa Health System-Akron City Hospital
11.2009 - 05.2012
Registered Nurse, Emergency Department
Medina General Hospital
03.2009 - 10.2009
Clinical Nurse, Emergency Trauma Center (ETC)
Miami Valley Hospital
07.2005 - 12.2010
Travel Nurse, Emergency Department
11.2002 - 07.2008
Staff Nurse, Emergency Department
South Pointe Hospital
01.2002 - 11.2002
- GiANT Worldwide Leadership Course
- Diabetes Care and Education Specialist Course
Master of Public Health - Health Policy and Management
Kent State University
Bachelor of Science - Nursing
University of Akron
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