Jessica Wilson
Bear,DE
Summary
Health Information Management professional with comprehensive experience in data management, patient record maintenance, and compliance with HIPAA regulations. Strong focus on team collaboration, consistently achieving results and adapting to changing needs with ease. Skilled in electronic health records, EPIC and Extract software, data entry, and confidentiality protocols, with reputation for reliability and precision.
Overview
7
7
years of professional experience
Work History
HIM Verification Specialist
Nemours Children's Hospital
05.2022 - Current
- Nemours Children's Hospital, Highlighted Associate of the Month, February 2023
- Maintained patient records systems by scanning and indexing important documents and files through Extract into EPIC electronic health record system.
- Effectively communicated with coworkers and leadership regarding problems and collaborated on work efforts to ensure quality work
- Demonstrated excellent attention to detail while handling sensitive patient information, ensuring confidentiality at all times.
- Reduced errors in documentation by thoroughly cross-checking data against established parameters.
- Consistently met or exceeded company targets for verification completion rates, contributing to the overall success of the team.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Trained new staff on Extract software and Hospital document pickup rounds.
Practicum / Clinical Fieldwork
Christiana Care Health Systems
01.2022 - 05.2022
- Abstracting information from medical charts to assign ICD-10-CM and CPT codes
- Following UHDDS definitions and official and internal coding guidelines.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Unit Clerk
Acts Retirement Life Communities
09.2021 - 05.2022
- Assisted nurses and CNAs with patient care, improving overall quality of service provided to patients.
- Submitted medical orders to ensure patient health.
- Administered and analyze rapid COVID-19 tests for all visitors.
- Coordinated schedules for CNA staff, optimizing workflow efficiency within the unit.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted and interacted with patients and visitors to provide information and answer questions.
Cash & Trade Processor
Citi
02.2020 - 06.2020
- Processed financial transactions efficiently for application documents
- Operated scanning software and equipment properly
- Utilized data entry and data management software
- Reduced processing errors by conducting thorough reviews of passport applications and supporting documents.
- Completed data entry tasks with accuracy and efficiency.
- Maintained confidentiality and security of all information, ensuring compliance with data protection regulations.
Lead Sales Associate
Old Navy
05.2018 - 03.2020
- Trained and directed new staff in store policies and procedures.
- Created engaging store displays with strategic product placement that maximized purchases.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Collaborated with team members to achieve daily sales targets and contribute to store's overall success.
Education
Bachelor of Science - Health Information Management
Southern New Hampshire University
Manchester, NH05.2025
Associate in Applied Science - Health Information Management
Delaware Technical Community College
Wilmington, DE05.2022
Skills
- HIPAA compliance
- Epic software navigation
- Time management aptitude
- Medical terminology proficiency
- Team collaboration
- Customer Service Focus
- Interpersonal relationship building
- Analytical Thinking
Volunteer
- Christiana Care Health Systems, VolunTeen Program, 2013-2016, Cardiac Patient floor
- Explorers Post 2613 Pre-Med Program
- Shadow Pre-Med program, Emergency Room Physician, Cardiothoracic Surgeon
Affiliations
- AHIMA, RHIA in progress
Timeline
HIM Verification Specialist
Nemours Children's Hospital
05.2022 - Current
Practicum / Clinical Fieldwork
Christiana Care Health Systems
01.2022 - 05.2022
Unit Clerk
Acts Retirement Life Communities
09.2021 - 05.2022
Cash & Trade Processor
Citi
02.2020 - 06.2020
Lead Sales Associate
Old Navy
05.2018 - 03.2020
Bachelor of Science - Health Information Management
Southern New Hampshire University
Associate in Applied Science - Health Information Management
Delaware Technical Community College
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