Jessica Wilton
Cleveland,OH
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Leadership Events Specialist
National MS Society
Cleveland, OH
02.2022 - Current
- Organized corporate luncheons, dinners, conferences, and special events.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins, and promotional aspects for mutual benefit.
- Created program activities, agendas, and budgets based on client requirements.
- Conducted market research to identify target audiences and strategies for reaching them.
- Created detailed timelines and budgets for each event, ensuring that all deadlines were met.
- Supervised staff onsite during events, providing guidance when needed.
- Collaborated with marketing team members on campaigns designed to increase awareness of upcoming events.
Eligibility Specialist / State Hearings Specialist
Cuyahoga County JFS
Cleveland, OH
08.2017 - 02.2022
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Guided how to apply for benefits and answered questions related to the process.
- Participated in community events related to social services outreach initiatives.
- Prepared detailed reports outlining the reasons why an individual was denied benefits.
- Ensured compliance with all applicable laws and regulations governing benefit programs.
Living Donor Intake Coordinator
University Hospitals Case Medical Center
Cleveland, OH
01.2015 - 08.2017
- Works directly with the Donor Coordinator to facilitate the entire living kidney donation process
- Schedules and screens/interviews potential donors and helps to answer any questions that donors have throughout the donation process
- Scheduling and coordinating education classes and donor evaluation for each donor; Acts as liaison between patient and other Transplant departments, social work, financial services, and other hospital services
- Creating and maintaining documents and files for all potential and current patients
- Advises and assists with special projects as needed.
Education
Master of Public Administration - Non-Profit Management
Cleveland State University
Cleveland, OH05-2024
Bachelor of Science - Health Sciences
Cleveland State University
Cleveland, OH05-2022
Associate of Arts -
Cuyahoga Community College
Cleveland, OH12.2013
High School Diploma -
Brooklyn High School
06.2007
Skills
- Experience in leadership
- Customer Relations
- Documentation Management
- Management Collaboration
- Proficient in Microsoft Office, SalesForce CRM System, Revenue Management Systems
- Project Planning
- Relationship Building
Timeline
Leadership Events Specialist
National MS Society
02.2022 - Current
Eligibility Specialist / State Hearings Specialist
Cuyahoga County JFS
08.2017 - 02.2022
Living Donor Intake Coordinator
University Hospitals Case Medical Center
01.2015 - 08.2017
Master of Public Administration - Non-Profit Management
Cleveland State University
Bachelor of Science - Health Sciences
Cleveland State University
Associate of Arts -
Cuyahoga Community College
High School Diploma -
Brooklyn High School
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