A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Leadership Events Specialist
National MS Society
Cleveland, OH
02.2022 - Current
Organized corporate luncheons, dinners, conferences, and special events.
Recruited sponsors for events and planned scope of involvement, financial tie-ins, and promotional aspects for mutual benefit.
Created program activities, agendas, and budgets based on client requirements.
Conducted market research to identify target audiences and strategies for reaching them.
Created detailed timelines and budgets for each event, ensuring that all deadlines were met.
Supervised staff onsite during events, providing guidance when needed.
Collaborated with marketing team members on campaigns designed to increase awareness of upcoming events.
Eligibility Specialist / State Hearings Specialist
Cuyahoga County JFS
Cleveland, OH
08.2017 - 02.2022
Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
Maintained comprehensive knowledge of program regulations, policies, and procedures.
Guided how to apply for benefits and answered questions related to the process.
Participated in community events related to social services outreach initiatives.
Prepared detailed reports outlining the reasons why an individual was denied benefits.
Ensured compliance with all applicable laws and regulations governing benefit programs.
Living Donor Intake Coordinator
University Hospitals Case Medical Center
Cleveland, OH
01.2015 - 08.2017
Works directly with the Donor Coordinator to facilitate the entire living kidney donation process
Schedules and screens/interviews potential donors and helps to answer any questions that donors have throughout the donation process
Scheduling and coordinating education classes and donor evaluation for each donor; Acts as liaison between patient and other Transplant departments, social work, financial services, and other hospital services
Creating and maintaining documents and files for all potential and current patients
Advises and assists with special projects as needed.
Education
Master of Public Administration - Non-Profit Management
Cleveland State University
Cleveland, OH
05-2024
Bachelor of Science - Health Sciences
Cleveland State University
Cleveland, OH
05-2022
Associate of Arts -
Cuyahoga Community College
Cleveland, OH
12.2013
High School Diploma -
Brooklyn High School
06.2007
Skills
Experience in leadership
Customer Relations
Documentation Management
Management Collaboration
Proficient in Microsoft Office, SalesForce CRM System, Revenue Management Systems
Project Planning
Relationship Building
Timeline
Leadership Events Specialist
National MS Society
02.2022 - Current
Eligibility Specialist / State Hearings Specialist
Cuyahoga County JFS
08.2017 - 02.2022
Living Donor Intake Coordinator
University Hospitals Case Medical Center
01.2015 - 08.2017
Master of Public Administration - Non-Profit Management
Cleveland State University
Bachelor of Science - Health Sciences
Cleveland State University
Associate of Arts -
Cuyahoga Community College
High School Diploma -
Brooklyn High School
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