Jessica Windle
Milwaukee,WI
Summary
Hands-on operations professional with a background in machine operation, team training, and production support. Supports quality output through changeovers, issue resolution, and consistent GMP, HACCP, and safety compliance. Offers a strong mix of leadership, problem-solving, and reliability for supervisory growth.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Advanced Machine Operator
General Mills
Milwaukee, WI
01.2021 - Current
- Operate advanced machinery with precision and efficiency, consistently meeting production targets and quality standards.
- Performed equipment changeovers for diverse product runs, optimizing production flow.
- Proactively identify and troubleshoot issues within the department, contributing to the resolution of challenges and improving overall efficiency.
- Adhered to GMP and HACCP guidelines, maintaining product safety and quality while supporting plant safety standards.
- Excel as a trainer, guiding and mentoring new team members in machine operation procedures and safety protocols.
Machine Operator / Former Certified Nursing Assistant (CNA)
Advocate Aurora Saint Luke's Medical Center
Milwaukee, WI
08.2020 - 01.2021
- Excelled in operating advanced medical machinery while providing exceptional bedside patient care in the Medical Surgery unit.
- Executed IV removals, point-of-care testing, and blood sugar monitoring with meticulous attention to detail.
- Maintained strict protocols for handling blood pathogens, ensuring safety and sterility in patient care.
- Utilized knowledge of CPR protocols and emergency response procedures to ensure effective patient care.
- Coordinated with medical staff to enhance teamwork and communication in high-pressure environments.
Public Safety Officer
05.2019 - 08.2020
- Executed apprehensions, maintained security, and conducted surveillance, effectively ensuring the safety and security of the facility.
- Utilized CCTV surveillance systems and demonstrated expertise in de-escalation techniques.
Asset Protection Detective (Management Role)
Macy's
Greendale, WI
07.2018 - 04.2019
- Implemented asset protection measures that minimized loss and improved security effectiveness.
- Led team of four associates in executing CCTV surveillance, audits, and merchandise recovery operations to enhance overall security.
- Collaborated with store management to develop and implement strategies for loss prevention and risk management.
- Trained team members on surveillance techniques and loss prevention protocols to strengthen operational capacity.
Sleeve Inspector
Vesta Inc
Franklin, WI
06.2017 - 11.2017
- Conducted inspections of medical pieces, performed data entry and analysis, and executed equipment testing to ensure compliance with quality standards.
- Inspected products for defects using Vesta quality standards and specifications.
- Measured parts with gauges, calipers, and other inspection tools.
- Documented inspection results in Vesta records and tracking systems.
Intern
Forest County Potawatomi Gaming Commission
Milwaukee, WI
01.2017 - 05.2017
- Executed effective interrogations to extract crucial information for investigations, contributing to resolution of cases.
- Utilized historic CCTV surveillance techniques and analyzed past footage to support investigations and enhance case outcomes.
- Conducted licensing and background investigations on applicant patrons, filed insurance, and facilitated vendor recertification to ensure compliance with regulatory standards.
Sales Supervisor
Charlotte Russe
Glendale, WI
10.2016 - 04.2017
- Supported POS transaction processing and resolved checkout problems during busy shifts.
- Assisted with Charlotte Russe sales floor operations and daily store coverage.
- Coached associates on customer service, selling techniques, and company standards.
- Managed customer concerns and delivered service aligned with Charlotte Russe brand expectations.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases, and requisitions.
- Established clear expectations for quality control processes among staff members.
- Resolved customer complaints regarding sales and service.
Supervisor
Piercing Pagoda
Wauwatosa, WI
07.2015 - 05.2016
- Supervised Piercing Pagoda sales floor and supported daily jewelry kiosk operations.
- Opened and closed Piercing Pagoda registers and secured daily cash drawers.
- Reviewed inventory levels and restocked jewelry cases and display fixtures.
- Enforced store policies and resolved customer concerns on the sales floor.
- Complied with company policies, objectives and communication goals.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Consultant Stylist
David's Bridal
Brookfield, WI
01.2015 - 06.2015
- Explained alterations options and coordinated tailoring details with fitting staff.
- Processed purchases through point-of-sale system and reviewed order details.
- Analyzed key performance indicators to identify effective strategies.
- Supported customers with alterations requests, sizing, and special order details.
- Processed sales through point-of-sale system and handled payment transactions.
- Evaluated client hair type, condition, and desired outcome to determine ideal services.
Education
Bachelor of Science - Criminal Justice
University of Wisconsin-Milwaukee
Milwaukee, WI05-2018
Language Studies
Accent: International Language School/ Don Quijote
Madrid, Spain01-2016
High School Diploma -
Milwaukee Lutheran High School
Milwaukee, WI01-2013
Skills
- Strong leadership and communication skills honed through diverse work experiences
- Proficient in Microsoft Word and presentation software, adept at creating professional documents and presentations
- Experienced in surveillance techniques, de-escalation strategies, and asset protection measures
- Detail-oriented with exceptional problem-solving abilities
- Machine operation
- Quality inspection
- Conflict resolution
- CPR certification
- Critical thinking
- Basic life support
- CCTV surveillance
- Loss prevention
- CCTV monitoring
- External theft investigations
- Background checks
- Asset protection strategies
- Analytical skills
Certification
- Certified Nursing Assistant (CNA) License, 2020
- Basic Life Support (BLS) Certification, January 2025
- VDI/POSC Certification, May 2019
Timeline
Advanced Machine Operator
General Mills
01.2021 - Current
Machine Operator / Former Certified Nursing Assistant (CNA)
Advocate Aurora Saint Luke's Medical Center
08.2020 - 01.2021
Public Safety Officer
05.2019 - 08.2020
Asset Protection Detective (Management Role)
Macy's
07.2018 - 04.2019
Sleeve Inspector
Vesta Inc
06.2017 - 11.2017
Intern
Forest County Potawatomi Gaming Commission
01.2017 - 05.2017
Sales Supervisor
Charlotte Russe
10.2016 - 04.2017
Supervisor
Piercing Pagoda
07.2015 - 05.2016
Consultant Stylist
David's Bridal
01.2015 - 06.2015
Bachelor of Science - Criminal Justice
University of Wisconsin-Milwaukee
Language Studies
Accent: International Language School/ Don Quijote
High School Diploma -
Milwaukee Lutheran High School