Jessica Wingler
Salem,IN
Summary
Detail-oriented healthcare professional with experience in patient intake, insurance verification, and registration systems. Skilled in guiding patients through admission paperwork, collecting accurate records, and maintaining confidentiality. Strong organizational skills and problem-solving abilities support smooth front-desk operations.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Registrar
Schneck Medical Center
Seymour, IN
11.2025 - 06.2026
- Registered patients for diagnostic appointments, surgeries, and medical consultations using electronic health record system to streamline patient flow.
- Registered patients at Schneck Medical Center through hospital registration systems.
- Verified insurance coverage and patient demographics to ensure accurate intake records and facilitate seamless patient care.
- Clarified registration steps and assisted patients with admission paperwork to enhance patient experience and compliance.
- Obtained patient signatures for consent and privacy forms to ensure compliance with legal requirements. for consent, privacy, and financial responsibility forms.
- Updated patient accounts with demographic, insurance, and contact information.
- Maintained confidential records following medical center policies and privacy rules.
Home Health Consultant/Pharmacy Technician
Family Drug Pharmacy
Brownstown, Indiana
04.2018 - 11.2025
- Prepared prescriptions for pharmacist review at Family Drug Pharmacy.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Collaborated with pharmacists to address refill requests and medication inquiries, ensuring patient needs were met.
- Assisted customers with refill requests and pickup questions.
- Ensured accurate inventory by counting and labeling medications for efficient stocking.
- Ensured cleanliness and organization of work areas and medication storage for safety and efficiency.
- Provided compassionate support to patients, addressing inquiries and concerns promptly.
- Assisted patients in selecting and using medical equipment to enhance health outcomes and promote independence.
- Performed administrative tasks such as scheduling appointments, filing paperwork, maintaining databases.
- Answered questions on diverse topics, including authorization procedures, copay requirements and premiums.
- Addressed and resolved customer complaints promptly, maintaining professionalism and ensuring customer satisfaction.
Education
High School Diploma -
Liberty Christian Academy
Seymour, IN05-1998
Skills
- Patient registration
- Insurance verification
- Admission processing
- Admissions and registrations
- Patient intake
- Medical office administration
- Attention to detail
- Problem-solving abilities
- Problem resolution
- Clear communication
- Professional discretion
- Organizational management
- Team collaboration
Certification
- Pharmacy Technician
Timeline
Registrar
Schneck Medical Center
11.2025 - 06.2026
Home Health Consultant/Pharmacy Technician
Family Drug Pharmacy
04.2018 - 11.2025
High School Diploma -
Liberty Christian Academy