Jessica Winston
Rockville,MD
Summary
Proven track record in document management and quality assurance, notably at ArchScan. Excelled in project management and team collaboration, enhancing operational efficiency and document accuracy. Skilled in multitasking and adaptability, achieving significant improvements in file management systems. Demonstrates strong organizational skills and attention to detail, driving project success and exceeding employer expectations.
Overview
17
17
years of professional experience
Work History
Document Scan Specialist
ArchScan
04.2022 - Current
- Evaluated images for technical quality and accuracy.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Manipulated and converted documents to meet needs of individual personnel or projects.
- Utilized Software to scan and clean up project documents.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
- Documented finished work to keep supervisors informed of production activities.
- Labeled digital files and document details using predetermined naming conventions.
Imaging Specialist
Iron Mountain
07.2021 - 04.2022
- Assisted in continuous improvement activities while developing and maintaining resulting documents.
- Converted documents from one application
- Utilized Kodak to scan and clean up project documents.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Converted documents from one application to another.
- Transmitted documents, organized revisions and tracked changes.
Driver, Operator
Metro Access
11.2018 - 01.2020
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
- Achieved daily preparation for vehicle inspections prior to travel.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Documented and reported mechanical issues to appropriate service personnel.
- Restrained violent or non-compliant patients in emergency situations.
- Maintained flexible availability to accommodate on-call hours.
Cashier, Shift Manager
Economy Liquors
11.2016 - 10.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Upsold additional products and services to increase revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cashier, Crew Member
7-eleven
06.2015 - 01.2016
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
Cashier, Team Lead
Shell Gas Station
12.2007 - 11.2014
- Monitored areas for security issues and safety hazards.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Quickly and accurately counted drawers at start and end of each shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
House Keeping, Maintenance
Kohls Department Store
07.2007 - 11.2007
- Maintained store appearance with respect to visual merchandising and housekeeping standards.
- Reviewed housekeeping supply charts and inventories.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Kept building spaces premises clean inside and outside.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained floor cleaning and waxing equipment.
- Moved furniture for cleaning and set up for special events.
- Reported vandalism or other damage to property to supervisor.
Education
None - Visual Communication, Graphic Design
Gibbs College
Vienna, VAHigh School Diploma -
Parkdale High School
Riverdale, MD06.2006
Skills
- Project management experience
- Strong organizational skills
- Team collaboration abilities
- Quality Control Procedures
- File and Record Management
- Attention to Detail
- Time Management
- Reliability
- Teamwork and Collaboration
- Quality Assurance
- Documentation And Reporting
- Adaptability and Flexibility
- Multitasking Abilities
- Effective Communication
Timeline
Document Scan Specialist
ArchScan
04.2022 - Current
Imaging Specialist
Iron Mountain
07.2021 - 04.2022
Driver, Operator
Metro Access
11.2018 - 01.2020
Cashier, Shift Manager
Economy Liquors
11.2016 - 10.2018
Cashier, Crew Member
7-eleven
06.2015 - 01.2016
Cashier, Team Lead
Shell Gas Station
12.2007 - 11.2014
House Keeping, Maintenance
Kohls Department Store
07.2007 - 11.2007
None - Visual Communication, Graphic Design
Gibbs College
High School Diploma -
Parkdale High School