Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wisener

Terrell

Summary

Dynamic and dependable professional with a strong work ethic and expertise in GPS navigation, honed at AutoZone. Proven track record of enhancing customer satisfaction through effective communication and safe driving practices. Adaptable and resilient, consistently maintaining compliance with regulations while delivering exceptional service.

Overview

14
14
years of professional experience

Work History

Commercial Driver

AutoZone
01.2024 - Current
  • Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
  • Completed daily route consisting of up to unlimited stops, focusing on safety and timeliness.
  • Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
  • Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
  • Enhanced company reputation with excellent customer service and professional demeanor during deliveries.

Cashier Team Lead

Unkle Scotty's Exxon
08.2020 - 07.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.

Waitress

Vernon's
01.2011 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Dental Assistant

Arbor's Modern Dentistry
08.2014 - 03.2015
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Education

Dental Assisting License - Dental

Concorde Career College
Grand Prairie, TX
09.2014

Skills

  • GPS navigation mastery
  • Strong work ethic
  • Safe driving practices
  • Logbook management
  • Effective communication
  • Flexible schedule availability
  • Adaptability and resilience
  • Accurate record keeping
  • Adherence to regulations
  • Hazardous materials handling
  • Emergency response readiness
  • Stress management techniques
  • Customer service
  • Time management
  • Dependable and reliable
  • Verbal and written communication
  • Decision-making

Timeline

Commercial Driver

AutoZone
01.2024 - Current

Cashier Team Lead

Unkle Scotty's Exxon
08.2020 - 07.2023

Dental Assistant

Arbor's Modern Dentistry
08.2014 - 03.2015

Waitress

Vernon's
01.2011 - 03.2020

Dental Assisting License - Dental

Concorde Career College

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Jessica Wisener