Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Withrow

Atlanta,GA

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, sets goals, and strives obtains positive results. Excellent interpersonal and communication skills, and always welcomes with a smile.

Problem solver, hard worker, and always efficient. Proven background in producing excellent work. Considers every opportunity as a way to learn and grow.

Overview

7
7
years of professional experience

Work History

Community Assistant

Alpha Management Group
Atlanta, GA
10.2021 - Current
  • Maintained open communication with tenants to proactively handle questions and complaints.
  • Led tours to highlight property features to prospective tenants and answer questions.
  • Tracked prospects and responded to new inquiries to increase conversion rates.
  • Coordinated special meetings and events to inform and engage tenants, resulting in improved relations and housing satisfaction.
  • Developed and implemented unique and engaging activities for residents.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
  • Monitored advertising effectiveness by gathering information about market competition in local area.

Babysitter

Individual Families
Butler/ Reynolds, GA
06.2018 - Current
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills
  • Offered age-appropriate, fun and educational activities for children ages 2 to 15
  • Prepared healthy, age-appropriate snacks and meals
  • Organized and cleaned home after activities by picking up toys and washing clothes for tidy home
  • Assisted children with homework assignments and special projects across different subjects
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation

Front Gate Attendant/Floating Manager

Silver Dollar Motorsport Park
Reynolds, GA
03.2020 - 07.2021
  • Communicated control tower using two-way radios, mobile phones, and other technological devices
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
  • Mentored new team members on POS system Operation, enter racers into the proper category, customer service strategies, and sales goals.
  • Handed out proper wristband, liability forms, and tech cards to every entree
  • Assisted customers by answering questions and fulfilling requests.
  • Served the needs of more than 800+ customers in pressured environments
  • Learned Cashier in Hot Rod Dinner and Food prep work tasks to provide skilled backup for diverse roles
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of the service areas
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Provided knowledgeable answers to requests and concerns as they arose for both staff and prospective consumers
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Introduced higher standards for customer service and increased efficiency by streamlining operations.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.

Team Leader

Jumpstart For Young Children
Atlanta, Georgia
08.2020 - 05.2021
  • Create positive and engaging environment virtually
  • Promoted love of reading and literacy to all students
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Create Lesson plans for virtual learning environments that address letter/ number recognition, social/ emotional skills, and enhancing vocabulary
  • Fulfilled contractually obligations for rehearsal and day of event coordination.
  • Coordinated schedules and timelines for all events.

Intern

Taylor County Chamber Of Commerce
Butler, GA
05.2018 - 08.2018
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions
  • Delivered clerical support by efficiently handling wide range of routine and special requirements
  • Optimized information gathering and presentations with implementation of practical filing system
  • Sorted and organized files, spreadsheets and reports.
  • Answered incoming telephone calls, took down messages and provided information.
  • Restocked office supplies and retrieved files for staff.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.

Education

Bachelor of Business Administration - Hospitality Administration And Management

Georgia State University
Atlanta, GA
12.2024

High School Diploma -

Taylor County High School
Butler, GA
05.2020

Skills

  • Effective Communication
  • Taking Initiative
  • Accountability
  • Time Management
  • Persistent
  • Scheduling
  • Client Support
  • Dependability
  • Project Management
  • Marketing and promotions
  • Document management
  • Interpersonal Communication
  • Basic Mathematics
  • Microsoft Office
  • Multitasking and Prioritization
  • Creative and Adaptable

Timeline

Community Assistant

Alpha Management Group
10.2021 - Current

Team Leader

Jumpstart For Young Children
08.2020 - 05.2021

Front Gate Attendant/Floating Manager

Silver Dollar Motorsport Park
03.2020 - 07.2021

Babysitter

Individual Families
06.2018 - Current

Intern

Taylor County Chamber Of Commerce
05.2018 - 08.2018

Bachelor of Business Administration - Hospitality Administration And Management

Georgia State University

High School Diploma -

Taylor County High School
Jessica Withrow