Summary
Work History
Education
Skills
Timeline
Generic

Jessica Wittren

Ontario

Summary

Dynamic healthcare professional with extensive experience at VA Medical Center, excelling in direct patient care and clinical documentation. Proven ability to enhance operational efficiency through effective communication and organizational multitasking. Skilled in monitoring vital signs and maintaining HIPAA compliance, contributing to improved patient outcomes and satisfaction.

Work History

Health Technician

VA Medical Center
  • Conducted basic diagnostic tests and reported results to healthcare providers.
  • Prepared examination rooms, ensuring cleanliness and readiness for patient visits.
  • Monitored patient vital signs, lab results, and other health indicators.
  • Collaborated with team members to enhance workflow efficiency in clinic operations.
  • Supported physicians during inpatient consultations by communicating relevant medical information.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of patient information.
  • Facilitated patient education on treatment plans, contributing to improved compliance rates.
  • Reduced risks of cross-contamination by adhering strictly to sterilization procedures.

Advanced Medical Support Assistant

VA Medical Center
  • Managed patient appointments and schedules to enhance operational efficiency in clinic.
  • Verified patient information during intake process to maintain accurate records.
  • Coordinated with healthcare providers to ensure effective communication regarding patient needs.
  • Utilized electronic health record systems to update patient data and ensure documentation accuracy.
  • Provided guidance on services and resources by responding to patient inquiries promptly.
  • Streamlined administrative tasks through workflow improvements, reducing processing times significantly.
  • Maintained compliance with HIPAA regulations, safeguarding sensitive patient data effectively.
  • Created a welcoming environment by delivering exceptional customer service to patients and visitors.

Certified Nursing Assistant

VA Medical Center
  • Assisted patients with daily living activities to ensure comfort and safety.
  • Monitored vital signs and reported changes to nursing staff without delay.
  • Maintained cleanliness and organization of patient rooms and nursing stations.
  • Documented patient care accurately in electronic health records system.
  • Collaborated with interdisciplinary team to develop personalized care plans.
  • Provided high-quality personal care services, promoting patient dignity throughout.
  • Conducted regular patient rounds to assess physical and mental status during shifts.
  • Promoted independence through mobility assistance and walking exercises.

Certified Nursing Assistant

Lakeview Manor
  • Administered medications under nursing supervision, contributing to effective treatment plans.
  • Delivered high-quality care to patients with extensive needs, ensuring comfort and safety.
  • Monitored vital signs and promptly reported changes to nursing staff for timely interventions.
  • Documented patient information and care activities in electronic health records accurately.
  • Maintained clean, safe environments, reducing infection risks and promoting patient health.
  • Coordinated with external healthcare providers to ensure comprehensive care through information sharing.
  • Facilitated smooth transitions from hospital to home care for continuity of support.
  • Prepared meals based on dietary needs and assisted patients with feeding when necessary.

Home Health Aide/CNA

AgencyQ
  • Implemented individualized care plans in collaboration with healthcare teams.
  • Developed strong rapport with clients, enhancing their emotional well-being.
  • Maintained a clean and safe home environment for patients.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted with end-of-life care.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Improved patients' comfort with massage and application of topical treatments.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

Education

No Degree - Medical Administrative Professional

Western Wisconsin Technician
Tomah, WI

Secretary

Southeast Technical
Winona, MN

Skills

  • Direct patient care
  • Monitoring vital signs
  • HIPAA compliance
  • Clinical documentation
  • Laboratory testing
  • Specimen collection
  • Medical equipment preparation
  • Diagnostic testing including EKGs
  • Healthcare software proficiency
  • Electronic health records management
  • Organizational multitasking skills
  • Critical thinking in clinical decisions
  • Effective communication skills
  • CPR/AED certification
  • Customer service in healthcare
  • Computer skills for medical tasks
  • Patient appointment scheduling
  • Medical terminology knowledge
  • Insurance verification

Timeline

Health Technician

VA Medical Center

Advanced Medical Support Assistant

VA Medical Center

Certified Nursing Assistant

VA Medical Center

Certified Nursing Assistant

Lakeview Manor

Home Health Aide/CNA

AgencyQ

No Degree - Medical Administrative Professional

Western Wisconsin Technician

Secretary

Southeast Technical

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Jessica Wittren