Jessica Wolfe
Mount Vernon
Summary
Dynamic professional with a proven track record at Knox ESC, excelling in student engagement and innovative teaching strategies. Adept at faculty collaboration and problem-solving, enhancing academic support and classroom management. Successfully improved student grades by 20% through tailored educational programs, demonstrating adaptability and critical thinking in diverse educational environments.
Academic specialist with strong background in curriculum development, student engagement, and instructional strategies. Skilled in team collaboration, adaptable to changing needs, and focused on achieving results. Expertise includes educational program management, data-driven decision-making, and effective communication. Known for reliability and solution-oriented approach.
Overview
13
13
years of professional experience
Work History
Academic Specialist
Knox ESC
04.2018 - Current
- Developed and implemented tailored educational programs to meet diverse student needs.
- Collaborated with educators to design instructional materials aligned with curriculum standards.
- Conducted assessments and analyzed student performance data to inform instructional strategies.
- Implemented innovative teaching strategies to accommodate diverse learning styles and maintain student engagement.
- Provided one-on-one tutoring sessions for struggling students, resulting in improved grades and academic confidence.
- Conducted assessments of student progress, providing constructive feedback to guide future learning experiences.
Bank Teller
First Knox National Bank
04.2013 - 04.2018
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Facilitated account openings and closings, maintaining compliance with banking regulations.
- Collaborated with team members to streamline operations and improve service delivery.
- Monitored daily cash flow and balanced registers to ensure financial integrity.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, OHBachelor of Arts - Elementary Education (preK-5)
Mount Vernon Nazarene University
Mount Vernon, OH05-2026
Skills
- Student engagement
- Teaching strategies
- Faculty collaboration
- Academic support
- Collaborative teamwork
- Managing schedules
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Classroom management
- Adaptability and flexibility
- Positive learning environment
Timeline
Academic Specialist
Knox ESC
04.2018 - Current
Bank Teller
First Knox National Bank
04.2013 - 04.2018
High School Diploma -
Mount Vernon High School
Bachelor of Arts - Elementary Education (preK-5)
Mount Vernon Nazarene University