Jessica Wolfgramm
West Valley City,Utah
Summary
I provide therapeutic counseling combined with mentorship to help patients navigate recovery challenges, build coping skills, and work toward sustained sobriety. As a positive role model, I offer emotional and practical support, assisting individuals in creating a solid foundation for recovery through one-on-one interactions, group discussions, and goal-setting activities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
TC Mentor
Odyssey House Of Utah
07.2024 - Current
- Provide one-on-one emotional support and guidance to individuals in recovery, helping them develop coping mechanisms, self-awareness, and life skills essential for maintaining sobriety.
- Lead or co-facilitate therapy groups and support meetings to promote healing, share experiences, and strengthen peer connections.
- Manage crises including relapse, emotional breakdowns, and family conflicts with a calm, empathetic approach to de-escalate and offer appropriate support or referrals.
- Collaborate closely with counselors, therapists, and support staff to ensure client needs are met and treatment plans evolve with client progress.
- Mediate conflicts among clients, staff, or family members to guide positive resolutions that support recovery goals.
Order Picker
Swire Coca-Cola
Draper, Utah
06.2023 - 05.2024
- Provided assistance in maintaining a clean working environment within the warehouse.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Stacked cartons on pallets according to size and weight specifications.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
- Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Ensured that all safety regulations were followed while performing work duties.
- Utilized scanning equipment for picking, packing and shipping orders.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Education
High School Diploma -
South Park Academy
01.2009
Skills
- Mentorship
- Emotional Support
- Coping Strategies
- Life Skills
- Relapse Prevention
- Group Therapy Facilitation
- Recovery
- Mindfulness
- Personal Growth
- Collaboration
- Individualized Treatment Plans
- Resource Provision
- Community Resources
- Support Systems
- Team collaboration
- Safety compliance
- Time management
- Order fulfillment
- Inventory management
- Problem-solving guidance
- Teamwork and collaboration
- Effective leadership
References
- Daniel Halligan, Program Manager, Odyssey House Of Utah, 801-833-9537
- Beverly Martinez, Case Manager, Odyssey House Of Utah, 801-915-6228
Certifications And Special Qualifications
- Odyssey House Graduate
- DCCP Certified
- CPSS Certified
Timeline
TC Mentor
Odyssey House Of Utah
07.2024 - Current
Order Picker
Swire Coca-Cola
06.2023 - 05.2024
High School Diploma -
South Park Academy