JESSICA WOODALL
Canton,MI
Summary
Administrative professional with multiple years of experience providing accurate and detail-oriented service to clients, while focusing on achieving the highest rate of customer satisfaction. Skilled in Microsoft Office, inventory management, operating point of sale and multi-line phone systems. Empowering and receptive leader who is cross trained in many professions such as Administration, Warehouse, and the medical field. Currently seeking a position to emphasize prior experience, excellent customer service and communication skills that will add value to the organization and the diverse client population served.
Overview
10
10
years of professional experience
Work History
Patient Transporter
Michigan Medicine
Ann Arbor, MI
09.2020 - Current
- Maintained 100 % confidentiality of patient data and condition to safeguard health information.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Increased customer satisfaction by resolving issues
Quality Inspector
Truck Hero
Ann Arbor, MI
06.2017 - 09.2020
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Utilized gauges, tools and equipment to complete 100% accuracy of in-depth assessments.
Warehouse Supervisor
Eby-Brown
Ypsilanti, MI
12.2014 - 06.2017
- Supervised shipping and receiving, distribution, and workplace safety.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Operated warehouse material handling equipment correctly to move loads.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed over 25 truckloads of inventory for customer orders each day in warehouse setting.
Appraiser
TitleMax
Thomasville, GA
05.2012 - 12.2014
- Conducted vehicle appraisals and privacy contracts that best suited clients needs.
- Contacted Georgia Motor Vehicle Department to determine status of pending titles.
- Warmly greeted customers, answered multi-line telephones, and maintained legal documents of privacy contacts.
- Increased sales by bringing on new clients via networking and marketing.
- Managed over 50 customer calls per day.
Education
Associate of Arts - Business Administration
Washtenaw Community College
Ann Arbor, MIGED -
Southern Regional Technical College
Thomasville, GA06.2013
Skills
- Health Care System
- Safety Protocols
- Packaging and Shipping Support
- Dimensional Measurement
- Machinery Operation
- Laborer Oversight
- Supply Inventory Management
- Customer Service
- Attention to Detail
- Loan Applications
- Contract Processing
- MS Office
- Multi-Line Phone Systems
Additional Information
Michigan Medicine, Ann Arbor MI-CPR/AED
Timeline
Patient Transporter
Michigan Medicine
09.2020 - Current
Quality Inspector
Truck Hero
06.2017 - 09.2020
Warehouse Supervisor
Eby-Brown
12.2014 - 06.2017
Appraiser
TitleMax
05.2012 - 12.2014
Associate of Arts - Business Administration
Washtenaw Community College
GED -
Southern Regional Technical College