Summary
Overview
Work History
Education
Skills
Timeline
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JESSICA WRIGHT

KILLEEN,Texas

Summary

Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.

Overview

22
22
years of professional experience

Work History

Full Charge Bookkeeper

Double R Trucking
Belton, TX
08.2020 - Current
  • Matched purchase orders with invoices and recorded necessary information.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
  • Organized and carried out proactive month-end, quarterly and year-end processes.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Created plans to remedy financial discrepancies and reconcile issues with records.
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
  • Completed payroll for 15 employees and maintained detailed records of procedures.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Reviewed and processed employee expense reports and vendor invoices for payment.

Student Account Representative

Vista College
Killeen, TX
10.2019 - 07.2020
  • Acts as primary contact for students, parents, university personnel and other involved parties concerning student tuition and loan accounts
  • Serves as advocate and advisor assisting constituencies with their rights and responsibilities regarding their financial obligations to university.
  • Worked with over 200 students to create debt repayment plan based on current financial condition.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located students
  • Located over 50 students with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Entered client details and notes into system for interdepartmental access and review.
  • Advised students of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Oversaw daily operations to ensure high levels of productivity
  • Improved operations through consistent hard work and dedication
  • Developed and maintained courteous and effective working relationships
  • Led projects and analyzed data to identify opportunities for improvement
  • Collaborated with Dean and Director of Education to achieve 30% drop in overdue payments.

Bookkeeper

T. Jack Bain CPA
Odessa, TX
07.2018 - 06.2019
  • Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols
  • Established QuickBooks accounting system to reflect accurate financial records
  • Planned emergency procedures to save time for introducing special projects
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Calculated deductions and processed payroll for employees
  • Organized and carried out proactive month-end, quarterly and year-end processes
  • Diminished financial discrepancies and managed monetary transactions
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy
  • Completed payroll for employees and maintained detailed records of procedures
  • Identified accounting errors by developing cross-referencing databases
  • Reviewed and processed employee expense reports and vendor invoices for payment
  • Increased customer satisfaction by filing taxes on time and promptly resolving issues
  • Investigated daily variances and corrected errors to resolve discrepancies
  • Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances
  • Verified accurate recordkeeping processes, reducing financial inconsistencies
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts
  • Created plans to remedy financial discrepancies and reconcile issues with records
  • Supported operations by communicating with customers, filing documents and managing data
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors

Bookkeeper

H & R Block
Temple, TX
12.2016 - 06.2018
  • Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures
  • Maintains subsidiary accounts by verifying, allocating, and posting transactions Balances subsidiary accounts by reconciling entries maintains general ledger by transferring subsidiary account summaries
  • Balances general ledger by preparing a trial balance; reconciling entries
  • Maintains historical records by filing documents
  • Prepares financial reports by collecting, analyzing, and summarizing account information and trends
  • Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirement; filing reports; advising management on needed actions
  • Contributes to team effort by accomplishing related results as needed.

CPA Assistant

Knutson Bedrich & Associates
Temple, TX
03.2011 - 12.2016
  • Monitored status of accounts receivable and payable to facilitate prompt processing
  • Set up and improved accounting systems and processes to meet business needs and maximize operational success
  • Reconciled company accounts for credit cards, employee expenses and commissions
  • Maintained accurate and complete documentation for financial department procedures to facilitate new employee training
  • Communicated with suppliers to reconcile invoice payments
  • Evaluated employee expense reports and verified accuracy
  • Completed financial reports to inform managers and stakeholders
  • Enhanced budget administration by reviewing reports, leveraging knowledge to strengthen controls and improve transparency
  • Helped clients navigate interactions with tax authorities and legal concerns related to financial matters
  • Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts
  • Balanced reports to submit for approval and verification
  • Evaluated and improved accuracy and completeness of financial records
  • Reviewed general ledger entries and assessed accuracy
  • Compiled general ledger entries on short schedule with 100% accuracy
  • Conducted detailed technical and analytical review of federal/state corporate, partnership and S corporation tax returns, FAS 109 provisions, and quarterly estimates prepared by associates
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks
  • Trained new employees on accounting principles and company procedures
  • Upheld strict confidentiality protocols with client details and tax return information
  • Developed and implemented corrective actions to bring business areas in line with standards
  • Resolved financial and tax issues and maximized customer satisfaction scores

Call Center Representative

Sitel Call Center
12.2005 - 01.2011
  • Obtains client information by answering telephone calls; interviewing clients; verifying information
  • Determines eligibility by comparing client information to requirements
  • Establishes policies by entering client information confirming pricing.

Administrative Assistant Manager

United States Air Force, USAF
07.1998 - 10.2004
  • Supervise and perform personnel activities and functions, including personnel action requests; source documents; unit, field, and master personnel records; and Commander’s Support Staff (CSS) tasks Interviews and classifies airmen and officers Advises on career progression Updates military personnel data system (PDS) records
  • Manages Air Force retention programs, assists military personnel in making career decisions, and advises on benefit programs.
  • Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures
  • Monitored office supplies to order and replenish stock when necessary
  • Answered multiple console telephone system to direct calls to appropriate personnel
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
  • Managed 5 employees with continuous coaching and mentoring
  • Improved office operations by automating client correspondence, record tracking and data communications
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships

Education

BBA - Accounting

McLennan Community College
Waco, TX
05.2023

High School Diploma -

Mathis High School
Mathis, TX
05.1998

Skills

  • Document Coding and Classification
  • Creative Problem Solving
  • Financial Calculation and Analysis
  • Accounts Receivable
  • Financial Recordkeeping
  • Data Entry and 10-Key
  • Bank Statement Reconciliation
  • Accounts Payable
  • Attention to Detail
  • Precision and Accuracy
  • Proactive and Self-Motivated
  • QuickBooks
  • Payroll Preparation and Processing
  • Record Reconciliation
  • Bill Payment and Recordkeeping
  • General Ledger Management

Timeline

Full Charge Bookkeeper

Double R Trucking
08.2020 - Current

Student Account Representative

Vista College
10.2019 - 07.2020

Bookkeeper

T. Jack Bain CPA
07.2018 - 06.2019

Bookkeeper

H & R Block
12.2016 - 06.2018

CPA Assistant

Knutson Bedrich & Associates
03.2011 - 12.2016

Call Center Representative

Sitel Call Center
12.2005 - 01.2011

Administrative Assistant Manager

United States Air Force, USAF
07.1998 - 10.2004

BBA - Accounting

McLennan Community College

High School Diploma -

Mathis High School

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JESSICA WRIGHT