Jessica Wright
Layton,UT
Summary
Proven track record in enhancing patient satisfaction and maintaining high health standards as a Dental Assistant at St. George Kids Dental. Skilled in dental radiography and adept at building strong relationships, I've significantly contributed to efficient office administration and improved client retention. Certified in CPR/AED, my expertise ensures safety and satisfaction in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Dental Assistant
St. George Kids Dental
St George, UT
08.2018 - 08.2019
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Account Manager
LA Bowen Insurance Agency
Orem, UT
03.2015 - 12.2016
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Assisted multiple insurance agents with their client's insurance needs.
Filing Clerk/Receptionist
Parr Brown
Salt Lake City, UT
08.2013 - 08.2014
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
- Assisted multiple attorneys with filing and projects.
Education
Bachelor of Science - Bachelors of Nursing
Eagle Gate College
Salt Lake City, UT08.2025
High School Diploma -
Davis High School
Kaysville, UT06.2011
Skills
- Dental impressions
- Dental Radiography
- Digital X-Ray Proficiency
- Equipment Sterilization
- Appointment Scheduling
- Experience with children
- Office Administration Duties
- Certified in CPR/AED
- Data Entry
Timeline
Dental Assistant
St. George Kids Dental
08.2018 - 08.2019
Account Manager
LA Bowen Insurance Agency
03.2015 - 12.2016
Filing Clerk/Receptionist
Parr Brown
08.2013 - 08.2014
Bachelor of Science - Bachelors of Nursing
Eagle Gate College
High School Diploma -
Davis High School