Jessica Wright
ROCHESTER,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Supervisor of Administrative Services
City of Rochester, NY
01.2021 - Current
- Compiles and prepares the operating and CIP budget for the department
- Monitors budget expenditures and makes adjustments as necessary
- Prepares, analyzes, and monitors a variety of program budgets
- Supervises preparation of purchasing, accounts payable, and payroll function procedures
- Oversees department personnel matters including labor relations contacts
- Monitors specific programs for compliance with regulations
- Prepares a variety of reports including spreadsheets Acts as department liaison for other City departments Represents department on various committees and project work groups
- Department MUNIS Superuser
- Implemented innovative filing systems to optimize document retrieval times and reduce clutter in the office space.
- Improved office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Read, understood and applied federal regulations and laws relating to procurement.
- Examines billing procedures and sought to improve invoicing and billing errors.
- Conducts regular audits of departmental inventory levels to ensure adequate supplies were available when needed.
- Coordinates office events, seminars and meetings for staff and clients.
- Identifies opportunities to streamline processes and improve office operations and efficiency.
Executive Assistant to Mayor
City of Rochester
07.2019 - 12.2020
- Tracked store inventory and oversaw ordering processes.
- Coordinated and scheduled training classes.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Answered high volume of phone calls and email inquiries.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Updated and maintained confidential databases and records.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Assistant to the Chief of Staff
City of Rochester
09.2015 - 06.2019
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Developed and maintained filing systems to facilitate easy access to information.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Drafted letters, memoranda, reports, minutes, and other departmental business, which may involve technical, specialized or confidential material
- Gathered and organized a variety of data for the Chief of Staff (e.g., statistical data)
- Served as agent for the Chief of Staff in procuring information from other members of the administrative staff
- Scheduled appointments for the Chief of Staff and is responsible for routing of routine matters to the appropriate staff members
- Created and maintained a variety of files
- Dealt with the public in-person and by telephone, providing approved information or resolving minor problems
- Disseminated approved information relative to the organization and/or activities of the Mayor's Office.
- Back up for Supervisor of Administrative Services
Executive Assistant
Ronald McDonald House
10.2013 - 09.2015
- Handled confidential and sensitive information with discretion and tact.
- Supported agency grant seeking program, including writing grants, compiling finale reports and proactively seeking new funding to sustain and expand programs.
- Assisted with the coordination of special projects and annual events.
- Prepared and distributed meeting reminders and support materials for all Board and Board committee meetings.
- Establishes annual meeting schedules for the Board and committees.
- Prepared the meeting room, including timely set up, food and beverage purchase, place cards and preparation of meeting materials.
- Maintained records of Board and Committee rosters and files.
- Managed the President's busy schedule, including booking appointments and meetings; manages calendars and handles meeting logistics.
- Prepared print materials for appointments and meetings; gathered data and develops business correspondence including memos, charts and graphs.
- Proactively contributed to coordinating and prioritizing business activities.
- Prepared memorial and tribute donor acknowledgements.
- Ordered office supplies and maintain office equipment.
- Prepared memorial and tribute donor acknowledgements.
- Ordered office supplies and maintain office equipment.
Senior Information Analyst
University of Rochester
08.2012 - 09.2013
- Facilitated the approval of CME (Continuing Medication Education) activities for a total of 3,000+ hours of instruction.These activities were attended by 49,876 physicians and 32,481 non-physicians. The office generated an impressive $442,554 in commercial support and an additional $1.2 million in other fees over the course of one fiscal year
- Developed certification policies; directed the writing/rewriting of policies to conform to evolving national standards and the ACCME (Accreditation Council for Continuing Medical Education)
- Ensured compliance of policies across departments and hospitals with faculty at all affiliated teaching hospitals
- Implemented enforcement of policies that required considerable cross-institutional sensitivity and awareness
- Planed educational activities and events, developed budgets, coordinated all aspects of events logistics
- Mentored educational activity coordinators and other office staff in regards to oversight of the educational aspects of their assigned activities and ongoing guidance of their professional development
- Researched and analyzed issues and trends in the healthcare field to assist in developing content surrounding current education needs based on issues and trends in healthcare
- Created, implemented and monitored system improvements for both internal and external customers
- Conducted needs assessments for medical relevant medical education
- Streamlined reporting processes for improved efficiency and reduced turnaround time.
Education
Bachelor Degree - Advertising
University Iberoamericana
Skills
- Money handling abilities
- Key holder experience
- Training development aptitude
- Complaint resolution
- Quick Learner
- Stock management
- Excellent attention to detail
- Multilingual
Timeline
Supervisor of Administrative Services
City of Rochester, NY
01.2021 - Current
Executive Assistant to Mayor
City of Rochester
07.2019 - 12.2020
Assistant to the Chief of Staff
City of Rochester
09.2015 - 06.2019
Executive Assistant
Ronald McDonald House
10.2013 - 09.2015
Senior Information Analyst
University of Rochester
08.2012 - 09.2013
Bachelor Degree - Advertising
University Iberoamericana
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