Jessica Wszolek
Summary
Experienced human resources assistant diligently working towards completing a bachelors degree in healthcare administration and policy. Highly organized, professional, and passionate worker. Seeking to gain further experience in administrative, human resources, and marketing tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Compliance Auditor & Intake Coordinator
St. Jude Home Health Agency
Pleasanton, CA
09.2023 - Current
- Reviews internal controls to ensure compliance with applicable laws and regulations.
- Identifies areas of non-compliance and recommended corrective action plans.
- Creates cohesive and appealing admission packets.
- Coordinates the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Verifies patient insurance eligibility.
- Maintains accurate records of client intakes in electronic database system.
- Answers phone calls from case managers at Stanford Medicine as well as skilled nursing facilities.
Staff Development/Human Resources Assistant
Generations Healthcare
Pleasanton, CA
07.2022 - 09.2023
- Conducted thorough interviews with potential candidates in the skilled nursing facility environment.
- Completed background checks as part of the pre-employment process.
- Ensured confidentiality of all employees personal records.
- Filed and organizes all documents in their designated place.
- Assisted the Director of Staff Development with in-services for certified nursing assistants and all staff.
- Conducted facility tours for new hires during orientation
- Arranged meetings for new hires to complete pre-employment paperwork which included I-9 documentation, conditional and post-conditional offer of employment
- Monitored progress of employees participating in professional development activities.
- Correlated with the facility's physician for employees annual physicals.
- Compiled reports summarizing results from various training sessions.
- Tracked down current compliance rate for the entire facility.
Front Desk Volunteer
Kaiser Permanente
San Leandro, CA
08.2021 - 08.2022
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records
- Resolved customer problems and complaints.
- Answered phone calls regarding patient discharges.
- Delivered and kept track of patient belongings.
- Wheeled patients to various departments.
Nursing Care Partner
Pleasanton Nursing & Rehabilitation Center
Pleasanton, CA
03.2022 - 06.2022
- Responded to patient requests with appropriate clinical and personal assistance.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
Education
Bachelor's in Healthcare Administration And Policy -
Arizona State University
12.2024
Associate's in Public Health -
Las Positas College
07.2022
Associate's in Mathematics and Science -
Las Positas College
07.2022
Certification
- Stop The Bleed, 04/2019, Present, American College Of Surgeons Committee On Trauma - Basic bleeding control
- Basic Life Support (BLS), 07/2022, 07/2024, CPR and AED
Timeline
Compliance Auditor & Intake Coordinator
St. Jude Home Health Agency
09.2023 - Current
Staff Development/Human Resources Assistant
Generations Healthcare
07.2022 - 09.2023
Nursing Care Partner
Pleasanton Nursing & Rehabilitation Center
03.2022 - 06.2022
Front Desk Volunteer
Kaiser Permanente
08.2021 - 08.2022
Bachelor's in Healthcare Administration And Policy -
Arizona State University
Associate's in Public Health -
Las Positas College
Associate's in Mathematics and Science -
Las Positas College
- Stop The Bleed, 04/2019, Present, American College Of Surgeons Committee On Trauma - Basic bleeding control
- Basic Life Support (BLS), 07/2022, 07/2024, CPR and AED
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