Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Wyatt

Lake Oswego,OR

Summary

Versatile administrative professional, possessing first-rate communication skills and personable demeanor demonstrated across many years in patient-focused roles. Excellent knowledge of medical terminology and billing procedures. Experienced in transcription, bookkeeping, records management and industry software applications.


Compassionate Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

10
10
years of professional experience

Work History

Owner/Operator

Wyatt Moon Mercantile
Lake Oswego, OR
04.2021 - 02.2022
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Created and monitored promotional approaches to increase sales and profit levels.

Chiropractic Office Assistant

California Chiropractic
Bakersfield, CA
01.2019 - 11.2021
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Used Chirotouch to schedule appointments for doctor visits and procedures.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.

Private Caregiver

Judy Thomas
Derby Acres, CA
06.2019 - 02.2020
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Maintained clean, safe and well-organized patient environment.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medication as directed by physician.
  • Cleaned house, ran errands and managed laundry.

Physical Therapist Assistant

Western Rehabilitation Associates
Taft, CA
08.2013 - 06.2019
  • Communicated with physicians to provide updates on patient care.
  • Implemented treatment programs for children with juvenile arthritis and those in recovery from sports injuries.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Administered massages and traction to relieve pain and improve comfort levels.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Answered questions from patients via email, phone and in person.

Education

High School Diploma -

Taft College
Taft, CA
08.2004

Skills

  • Finance and Accounting Oversight
  • Sales Promotion
  • Sales Tracking
  • Staff Scheduling
  • Customer Service Management
  • Inventory Tracking and Management
  • Supplier Monitoring
  • Business Forecasting
  • Multitasking and Prioritization
  • Product Transportation
  • Calendar Management
  • Program Optimization

Timeline

Owner/Operator

Wyatt Moon Mercantile
04.2021 - 02.2022

Private Caregiver

Judy Thomas
06.2019 - 02.2020

Chiropractic Office Assistant

California Chiropractic
01.2019 - 11.2021

Physical Therapist Assistant

Western Rehabilitation Associates
08.2013 - 06.2019

High School Diploma -

Taft College

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Jessica Wyatt