Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Yates

Cedar,MN

Summary

Dynamic Bereavement Coordinator at St. Croix Hospice, skilled in assessment and referral networking. Successfully developed educational materials and a volunteer program, enhancing family support and community resources. Demonstrated multicultural competence and empathy, ensuring tailored grief support for diverse families during their most challenging times.

Overview

2021
2021
years of professional experience

Work History

Bereavement Coordinator

St.Croix Hospice
  • Assisted families in navigating bereavement resources and support services.
  • Coordinated communication between families and healthcare providers regarding grief counseling options.
  • Developed educational materials on coping strategies for grief and loss.
  • Maintained accurate records of client interactions and support services provided.
  • Researched local community resources to enhance support offerings for grieving families.
  • Facilitated initial intake assessments to identify individual family needs during the grieving process.
  • Engaged with interdisciplinary teams to ensure comprehensive care for clients experiencing loss.
  • Established strong relationships with community organizations to broaden available resources for grieving families.
  • Completed initial intakes and follow-up assessments and coordinated resources and referrals based on assessment.
  • Created customized resources such as newsletters, informational pamphlets, and website content to educate families on coping strategies and available services.
  • Collaborated with interdisciplinary team members, ensuring seamless care coordination during the bereavement process.
  • Accepted different lifestyles, cultures, beliefs and values and seamlessly adapted bereavement support to accommodate individual needs.
  • Delivered timely follow-up calls to bereaved families, offering reassurance and valuable resources during their time of need.
  • Developed a volunteer program that recruited, trained, and supervised volunteers to assist in delivering bereavement services.

Admission Coordinator

Heartland Hospice
02.2000 - 11.2020
  • I'm sorry for any confusion, but I need more specific details to generate accurate resume experience statements. If you can provide the employer name or more context about the role, I can tailor the statements accordingly. Otherwise, here's a general set of experience statements for an Admissions Coordinator with assumed years of experience:
  • Coordinated application processing and ensured compliance with institutional policies.
  • Assisted prospective students by providing detailed program information and guidance.
  • Developed and maintained relationships with external partners to facilitate admissions processes.
  • Managed admissions database and ensured data accuracy and confidentiality.
  • Conducted informational sessions to enhance understanding of admission criteria.
  • Implemented improvements in application review procedures to increase efficiency.
  • Trained new team members on admissions protocols and best practices.
  • Led initiatives to streamline communication between departments for seamless operations.
  • Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.
  • Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Assisted in developing new admissions policies that aligned with institutional values and priorities.
  • Collaborated with faculty and staff to develop a comprehensive orientation program for incoming students.
  • Handled inquiries from prospective students to provide detailed information regarding admissions process.
  • Managed a high volume of applications, resulting in a smooth enrollment process for all parties involved.
  • Developed admissions policy, outlining rules and procedures compliant with government regulations.
  • Assisted in development of admissions criteria that align with institution's strategic goals, ensuring talented and diverse student body.

Education

Health Unit Coordinator

Anoka Technical College
Anoka, MN
05.1998

Skills

  • Assessment skills
  • Family support
  • Multicultural competence
  • Self-care promotion
  • Referral networking
  • Empathy development
  • Research

Timeline

Admission Coordinator

Heartland Hospice
02.2000 - 11.2020

Bereavement Coordinator

St.Croix Hospice

Health Unit Coordinator

Anoka Technical College

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