Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Jessica Youens

Friendswood,TX

Summary

Dedicated and compassionate bilingual LCDC-I with two years of experience in providing substance abuse treatment to individuals of diverse backgrounds and with a passion for helping individuals overcome substance use disorders. Fluent in English and Spanish, bringing cultural sensitivity and effective communication to the counseling process. Experienced in conducting assessments, developing treatment plans, and facilitating group process sessions. Adept at establishing trust and rapport with clients through empathy and active listening. Committed to providing evidence-based interventions and fostering a supportive environment for clients on their journey to recovery. Possess strong interpersonal skills, a collaborative approach to teamwork, and the ability to adapt to diverse clinical settings. Seeking an opportunity to contribute skills and positively impact the lives of those struggling with SUD.

Overview

4
4
years of professional experience

Work History

Payroll Clerk

On The Mark Financial Service
01.2023 - 09.2023
  • Maintained 95% accuracy in transferring correct data from payroll timesheets into QuickBooks payroll.
  • Updated employee files with new details, such as changes in address or salary levels.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed new hire paperwork and documents.
  • Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.

Mental Health Technician Intern

Cenikor Foundation
02.2023 - 06.2023
  • Performed scheduled client safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote client cooperation.
  • Utilized conflict resolution skills to resolve client's issues or concerns
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Observed client's behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with intake, orientation, and discharge of 40 clients

Licensed Chemical Dependency Counselor Intern

Into Action Recovery Center
03.2022 - 06.2022
  • Assisted in creating individualized treatment plans for clients.
  • Co-led group meetings with seasoned counselor
  • Attended all 12-step meetings to learn and obtain more information about the program.
  • Conducted biopsychosocial assessment on new clients
  • Assisted counselors with entering process group counseling notes into the system
  • Participated in individual counseling sessions with seasoned counselors.
  • Helped clients with SUD psychoeducational and relapse prevention.
  • Built rapport with clients by using active listening skills and providing empathy
  • Communicated with clients' families to update them about their loved ones' progress.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Monitored client progress to make necessary adjustments for client success.
  • Kept accurate and detailed records to track and document client progress.
  • Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Assisted counselor in providing counseling and support to clients with SUD.
  • Displayed sensitivity to the cultural and linguistic needs of clients and families served.
  • Maintained a high level of confidentiality

Certified Nurse Assistant

Amada Senior Care
11.2019 - 12.2020
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported needs of 15 residents under long-term care
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Provided companionship through engaging conversation and memory games to boost mood and entertain patients.

Education

Associate of Arts - Mental Health Clinical And Counseling Psychology

San Jacinto College District
Pasadena
12.2023

Bachelor of Arts - Biology

Rutgers University
New Brunswick, NJ
05.1999

Skills

  • Excellent oral and written communication skills
  • Bilingual Spanish/English
  • Ethical practice
  • Crisis intervention
  • Therapeutic communication
  • Cognitive Behavioral Therapy (CBT)
  • Cultural Competent
  • Interpersonal Communication and Collaboration
  • Individualized Treatment Plans for Clients
  • Critical Thinking
  • Clinical Assessments

Timeline

Mental Health Technician Intern

Cenikor Foundation
02.2023 - 06.2023

Payroll Clerk

On The Mark Financial Service
01.2023 - 09.2023

Licensed Chemical Dependency Counselor Intern

Into Action Recovery Center
03.2022 - 06.2022

Certified Nurse Assistant

Amada Senior Care
11.2019 - 12.2020

Associate of Arts - Mental Health Clinical And Counseling Psychology

San Jacinto College District

Bachelor of Arts - Biology

Rutgers University
Jessica Youens